Philips BDL3731V manual Troubleshooting, Symptom Possible Cause Remedy

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User Manual BDL3731V

9.2TROUBLESHOOTING

Symptom

Possible Cause

Remedy

No picture is displayed

1.The power cord is disconnected.

1. Plug in the power cord.

 

2.The main power switch on the back of the monitor

2. Make sure the power switch is switched on.

 

is not switched on.

3. Connect a signal connection to the monitor.

 

3.The selected input has no connection.

 

 

4.The monitor is in standby mode in RGB mode.

 

Interference displayed on

Caused by surrounding electrical appliances,

Move the monitor to another location to see is the

the monitor or audible

cars/motor cycles or fluorescent lights.

interference is reduced.

noise is heard

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached firmly to

 

 

the back of the monitor.

Picture is distorted with

1.The signal cable is not connected properly.

1. Make sure that the signal cable is attached firmly.

abnormal patterns

2.The input signal is beyond the capabilities of the

2. Check the video signal source to see if it is beyond

 

monitor.

the range of the monitor. Please verify its

 

 

specifications with this monitor's specification

 

 

section.

Display image doesn't fill

1. If under RGB mode, the H-Size and V-Size is

1. Use H-Size and V-Size to adjust the size of the

up the full size of the

incorrectly set.

video.

screen

2. If under AV1,AV2, or Component with 480i input,

2. Use the I.SIZE button to scroll through various full

 

the 4:3 WIDE mode is switched on.

screen modes.

Can hear sound, but no

Improperly connected source signal cable.

Make sure that both video inputs and sound inputs

picture

 

are correctly connected.

Can see picture but no

1. Improperly connected source signal cable.

1. Make sure that both video inputs and sound inputs

sound is heard

2.Volume is turned all the way down.

are correctly connected.

 

3. MUTE is turned on.

2. Use the VOL+/- button to hear sound.

 

 

3. Switch MUTE off by using the MUTE button.

Some picture elements do

Some pixels of the display may not turn on.

This monitor is manufactured using an extremely high

not light up

 

level of precision technology:

 

 

however, sometimes some pixels of the monitor may

 

 

not display.

 

 

This is not a malfunction. Please see the enclosed

 

 

warranty card for more information.

After-Images can still be

A still picture is displayed for an over extended

Do not allow a still image to be displayed for an

seen on the monitor after

period of time.

extended period of time as this can cause a

the monitor is powered

 

permanent after-image to remain on the monitor.

off. (Examples of still

 

 

pictures include logos,

 

 

video games, computer

 

 

images, and images

 

 

displayed in 4:3 normal

 

 

mode)

 

 

 

 

 

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Contents Page Safety Instructions Risk of Electric Shock Do not OpenPage FCC Information User InstructionsUser Information IC Compliance NoticeVcci Table of Contents Limited Warrantyeur Important Notes and Safety Instructions Safety InstructionsPage Know These Safety Symbols Cleaning & Care END-OF-LIFE DisposalPackage Contents Unpacking and InstallationUnpacking Installation Notes Parts and Functions Front ViewRear View Remote Control General Functions Teletext Function Buttons Inserting the Batteries in the Remote ControlText Using Component Video Input Using S-VIDEO InputConnections to External Equipment Using Video Input Using Monitor OutputUsing DVI Input Using Hdmi InputExternal Audio Connection Connecting External Speaker Using Digital Audio OutputSetting Up Your Display Using Plug and Play Connecting a PC Using RGB VGA or DVI Video InputHow to Set up Your PC for Use with Monitor Windows Powering on / OFF Selecting Signal SourceUsing Front Panel or Remote Control Basic FunctionsUsing Remote Control Volume AdjustmentMute Via Remote Control Display InformationReset to the Factory Defaults Picture Controls Adjusting Picture SettingsAdvanced Functions Sound Controls Adjusting Sound Settings Treble Bass -BalancePower Save Mode Adjusting the Color TemperatureOSD Menu Language Warm Normal CoolAdjusting the Brightness of Backlight ON-SCREEN Display TimeoutAdjusting the Menu Transparency Freezing the Current PictureSetting UP the PC Input Adjusting the PC screen automaticallyChanging the Screen Size Auto Fill ALL Fill Aspect Zoom Anamorphic *WIDEAccessing Teletext TeletextSelect a specific Teletext Display Teletext indexSubtitles Selecting a PIP mode Viewing the Picture in Picture PIPNormal PIP PBP Selecting a location of the sub-picturePIP Settings Remote ManagementSwapping the audio of the main or sub-picture Selecting the main picture or the sub-pictureInput Mode VGA ResolutionSdtv Resolution Hdtv ResolutionPage Technicals Specifications DisplaySpecifications / Out TerminalsGeneral Environment ConditionExternal Speaker Internal SpeakerCleaning and Troubleshooting CleaningFront Panel Cleaning Instructions Cabinet Cleaning InstructionsTroubleshooting Symptom Possible Cause RemedyLimited Warranty EUR What is COVERED?What is EXCLUDED? Two Year Free Labor Two Year Free PartsWhere is Service AVAILABLE? Remember