Philips 50PF9830 warranty Before Calling Service, Care Center 1-888-PHILIPS

Page 45

Before Calling Service

Symptoms

 

Items to Check and Actions to follow

 

 

 

 

 

 

“Ghost” or

 

• This may be caused by obstruction to the antenna due to high rise buildings or hills.

double images

 

 

Using a highly directional antenna may improve the picture.

 

 

 

 

No power

 

Check that the TV’s AC power cord is plugged into the mains socket.

 

 

• Unplug the television, wait for 60 seconds.

 

 

 

Then re-insert plug into the mains socket and turn on the television again.

 

 

 

 

No picture

 

Check antenna connections at the bottom of the TV to see if they are properly connected to the TV.

 

 

• Possible broadcast station trouble. Try another channel.

 

 

• Adjust the contrast and brightness settings. Try another auto picture setting.

 

 

Check the Closed Captions control. Some TEXT modes could block the screen.

 

 

• Check if you selected the correct AV source.

 

 

 

No picture and

 

• Your TV has a protective mode in case there is too much heat build-up.

power switched on

 

 

Check the clearance around the vents of the device to be certain there are no blocking walls or cabinets

 

 

 

which would limit the air flow.

 

 

 

 

Picture position

 

When displaying a High Definition signal from the YPbPr inputs or HDMI input, if necessary, you can adjust

adjustment

 

the picture position to the center of the screen with the cursor left/right or up/down buttons on the

 

 

remote control.This may be needed due to slight differences in output signals from different brands and

 

 

types of HD sources boxes.

 

 

 

Notes: Most High Definition receiver boxes also have picture-positioning controls in their menu systems. If the TV cursor

 

 

controls run out of range before the picture is correctly positioned, the receiver box controls will need to be adjusted.

 

 

 

No photo, music

 

• Check if the source complies with a supported code.

or video play or in

 

 

 

 

poor quality only

 

 

 

 

 

 

 

 

 

No sound

 

Increase the VOLUME.

 

 

 

Check that the TV is not muted, press the mute button on the remote control.

 

 

• When no signal is detected, the TV automatically switches off the sound.

 

 

 

This is proper operation and does not indicate a malfunction.

 

 

 

Good sound but poor

 

• Adjust the contrast, color, tint and brightness setting.

color or no picture

 

 

Try another auto picture setting.

 

 

 

 

 

Snowish picture

 

• Check the antenna connection.

 

and noise

 

 

 

 

 

 

 

Television not

 

• Check whether the batteries are working. Replace if necessary.

responding to

 

• Clean the remote control sensor lens on the monitor.

remote control

 

Operating range between TV and the remote control should not be > 240”.

 

 

You can still use the buttons on top of your TV.

 

 

• Check if the remote control is in the correct mode.

 

 

 

Control of

 

• The infrared signals of the screen may influence the reception sensibility of other peripherals

accessory devices

 

 

Solution: replace the batteries of the remote control of other devices.

 

 

 

E.g. keep away a wireless headphone from within a radius of 50”.

 

 

 

No stable or not

 

Check if you have selected the correct VGA mode in your PC.

synchronized VGA

 

See HDMI connectors, p. 35.

 

picture

 

 

 

 

 

 

 

 

 

 

If your problem is not solved

Telephone number Philips Customer

Turn your TV off and then on again once.

Care Center: 1-888-PHILIPS (744-5477)

Never attempt to repair a defective TV yourself.

Please, have the Model and Product number which you can find

 

at the back of your television set ready, before calling.

Check with your dealer or call a TV technician.

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Contents Dear Philips product owner Notification Product OwnershipAppliance or Appliance has been exposed to rain or Important Safety InstructionsContents Preparation Digital Cable TVCableCARD Mounting the TV on the wallCable TV Basic connections to the TVCable box with RF IN/OUT Cable box with A/V outputsAntenna See Connect Accessory Devices, pDirect Broadcast Satellite DBS Insert the 2 batteries supplied Type R6-1,5VTo operate the motorised swivel Power remote controlButtons on the right of the TV OperationUse of the remote control RC4318 Format Alphanumeric buttons on the remote control My ContentMove to the left panel TelevisionTo use the menus How to navigate through the Settings menusDemo IntroductionInstallation Select the menu languageStore TV channels Software upgrade Weak channel installationChannel tuning USB/Portable Memory upgradePreferences Setup menuPicture/sound preferences Define the position of the PIP screenFeatures preferences Press the cursor right Select the desired Caption serviceDigital caption service Digital caption options Press the cursor right to enter the overriding PIN code Reset AV settingsMenu preferences Show emergency alerts EASDigital Audio SourceAuto clock mode ClockThis allows you to use your TV as a clock CableCARD applications Conditional accessInserting your CableCARD Removing your CableCARDPicture menu TV menuColor enhancement Dynamic contrastTint Picture formatSound menu Features menu SleeptimerClosed captions Auto Color modes Ambilight menuLock after Channels menuChannel lock TV ratings lockTV-PG Preferred channels Movie Ratings LockMultimedia browser Viewing content from a Memory card / USB deviceInserting a memory card / USB device Removing the memory card / USB deviceMultimedia Browser menu Other function buttons on the remote controlFollowing icons may appear Function buttons at the bottom of the screenConnect Accessory Devices If your recorder has an S-VHS video jack Recorder VCR-DVD+RWRecorder and other A/V devices Cable Recorder and cable box with RF outputSatellite Receiver / cable box with AV outputs Recorder and Satellite Receiver / cable box with AV outputsIf your satellite receiver or cable box has an S-Video jack Devices with Component Video Output Connectors YPbPr DVD Player or other accessory digital source devicesDevices with an S-Video connector Devices with RGB outputDigital Surround receiver Hdmi High Definition Multimedia Interface connectorsCamera, Camcorder, Game Side connectionsHeadphone Insert the plug into the headphone socket L as shownTo select connected devices Record with your recorderRecord a TV program Record a program from Monitor OUTPower to switch to standby For pause For record Normal modeExpert mode Audio- and video equipment buttonsSetting the remote control to work accessory devices Code setupTo cancel the selected mode DVD/VCR Combo Cable BoxSatellite Receiver Digital Video Disc DVDDVD/R Learnable remote controlPage Before Calling Service Care Center 1-888-PHILIPSNever attempt to repair a defective TV yourself Tips 1080i GlossaryVerifying the version of the TV software Preparing a portable memory for software upgradeManual software upgrade procedure Automatic software upgrade procedureAnnex 2 Philips TV Slideshow Format with background music General RulesGeneral Format Supported XML-tags ExamplesTag Name Use Description Portable Memory Issues Digital Content IssuesDigital Camera Issues Annex 3 Philips TV Portable Memory and USBUSB Memory Device Issues Philips, P.O. Box 671539, Marietta, GA Philips Limited WarrantyLos daños al producto durante el envío cuando el empaque no Garantía Limitadade PhilipsGarantie Limitée Philips