Philips 42PFL5405H, 40PFL6605H Troubleshooting, Contact us, General TV issues, TV channel issues

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6 Troubleshooting

Contact us

If you cannot resolve your problem, refer to the FAQs for this TV at (http://www.philips.com/support).

If the problem remains unresolved, contact Philips Consumer Care in your country as listed in the leaflet accompanying your product.

Make a note of your TV model and serial number before you contact Philips. These numbers are printed on the back of the TV and on the packaging.

Warning: Do not attempt to repair the TV yourself. This may cause severe injury, irreparable damage to your TV or void your warranty.

General TV issues

The TV does not switch on:

∙Disconnect the power cable from the power socket. Wait for one minute then reconnect it.

∙Check that the power cable is securely connected.

∙Check that the power switch on the bottom/back of the TV is switched on.

The TV does not respond to remote control or side controls when switched on The TV requires some time to start up. During this time, the TV will not respond to the remote control or side controls. This is normal behaviour.

The standby light on the TV blinks red: Disconnect the power cable from the power outlet. Wait until the TV cools down before reconnecting the power cable. If the blinking reoccurs, contact Philips Consumer Care.

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You forgot the code to unlock the child lock feature:

Enter ‘8888’.

The TV menu is in the wrong language:

Change the TV menu to your preferred language.

For more information, see Set up the TV > Change language settings > Menu language

(see "Menu language" on page 33).

When turning the TV on/off/to standby, you hear a creaking sound from the TV chassis:

No action is required. The creaking sound is normal expansion and contraction of the TV as it cools down and warms up. This does not impact performance.

When the TV is in standby mode, a startup splash screen is displayed, then returns to standby mode:

This is normal behavior. The startup screen is displayed when the TV is disconnected from the mains and reconnected.

To switch on the TV from standby, press on the remote control or press any key on the side of the TV.

TV channel issues

Previously installed channels do not appear in the channel list:

Check that the correct channel list is selected.

No digital channels were found during the installation:

Check that the TV supports DVB-T, DVB-C or DVB-S in your country. See the listed countries on the back of the TV.

Picture issues

The TV is on, but there is no picture:

∙Check that the antenna is properly connected to the TV.

∙Check that the correct device is selected as the TV source.

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Contents Register your product and get support at Clientes en España Contents Remote control Get startedTV Tour Back To return to the previous TV channel or menu Red To open or close the Options menuTo open or close the Experience menu Demonstration clipsTV menus English Connect Devices Hdmi connection offers the best picture and sound qualityInstantly. Press and select the device High Definition TV SafetyYour TV can display HD video content from CongratulationsEnd of use ∙ Unplug the TV before cleaningScreen care Risk of overheatingSurrounding light darkens Green button and select Energy Saving smart settingEnvironmental efforts Other functions, including soundWall mount Position the TVUse a Kensington lock Information on end of usePlacement Product highlightsFull HD LCD display Access more information Use your TV Side controls and indicatorsRemote control OverviewBatteries Are marked insideEnd of use Usage On-screen remote controlBasic TV menus HomeChannel list SetupExperience Add your devicesWatch TV Switch on/off or to standbySwitch channels OptionsUse Smart sound settings Adjust volumeUse Smart picture settings Change picture formatWatch a connected device Use AmbilightSet Ambilight response Use lounge lightAmbilight Use more of your TV Use teletextUse timers and locks Favourite channelsUse EPG Access multimedia Use subtitlesActivate Scenea Use SceneaListen to digital radio Listen to musicSet a picture as Scenea Universal accessEnable universal access Hearing impairedPage Settings assistant Set up the TVChange picture and sound settings Smart picture settingsChange channel settings Update channel list Hide or unhide channelsOther options Install analogue channels Install channelsAutomatic install Install digital channelsInstall satellite channels Fine-tune analogue channelsMenu language Audio lip sync Change other settingsEnergy-efficient settings TV clockTV Internet update Update softwareTV USB update On-screen Help UpdateReinstall the TV First connections PowerConnect the TV About cablesPb Pr Instructions∙ Do not use an Hdmi cable longer than 5 metres/16.4 feet Stereo audio output to headphones or earphones TV connectors overviewSERV. U For use by service personnel Only RearConnect devices SideBlu-ray disc player DVD player DVD-RecorderHome Theatre System Dig. receiver/satellite Dig. receiver and DVD-RDig. receiver, DVD-R and HTS English Connect more devices Dig. HD receiverGame console Dig. camera Dig. camcorder Channel decoderEnglish Enable or disable EasyLink EasyLink featuresUse Philips EasyLink Enable or disable EasyLink Remote Control Configure TV speakersEasyLink buttons Experience menu Switch TV audio in experience menuUse Hdmi ARC While watching TV, press Select Speakers, then press OKAccess CAM services Use a CAMInsert and activate a CAM TV channel issues TroubleshootingGeneral TV issues Picture issuesSound issues Hdmi connection issuesAudio and picture files do not play or display smoothly USB connection issuesPC connection issues Computer display on the TV is not stableDisplay resolutions Technical dataPower and reception Display and soundConnectivity DimensionsMultimedia ∙ CI Common Interface +English Index Green eco, overviewSoftware, Internet update Kensington lockUniversal access, enable Wall mount TV

32PFL5605H, 32PFL6605H, 40PFL5605H, 46PFL5605H, 40PFL5605K specifications

Philips has long been a prominent name in the television industry, known for its commitment to innovation and quality. Among its diverse lineup, the models 40PFL5805H, 42PFL5405H, 37PFL5405H, 40PFL6605H, and 52PFL5605H stand out for their impressive features and advanced technologies that cater to varying viewing preferences.

The Philips 40PFL5805H, for instance, is renowned for its vibrant HD picture quality. Sporting a 40-inch screen, it employs the Pixel Plus HD technology, which enhances image clarity by refining details and improving contrast. This model supports HDMI and USB connectivity, allowing users to easily connect their devices to streamline their multimedia experience.

The 42PFL5405H offers a slightly larger display, with its 42-inch screen providing an immersive viewing experience. It utilizes the Ambilight technology, which projects ambient light onto the wall surrounding the TV to create a more engaging and dynamic viewing environment. This model also features a built-in digital tuner, ensuring access to free-to-air TV channels without the need for additional equipment.

The 37PFL5405H, as a compact alternative, is ideal for smaller spaces while still delivering high-quality visuals. Its 37-inch screen is perfect for bedrooms or smaller living areas, and it also benefits from the same Ambilight feature, enhancing the ambiance and depth of the viewing experience. With its easy-to-navigate interface, users will find it convenient to explore the TV’s functionalities.

Moving onto the 40PFL6605H, this model distinguishes itself with a premium design and unparalleled performance. The integration of a full HD resolution guarantees sharp and vibrant images, making it suitable for movie and sports enthusiasts alike. Additionally, it features a variety of smart connectivity options, including Wi-Fi compatibility, making it easy for viewers to stream content from popular online platforms.

Finally, the 52PFL5605H brings a larger-than-life viewing experience with its 52-inch screen. This model is built for larger rooms and gatherings, supporting an extensive range of formats and resolutions. Like its counterparts, it incorporates advanced sound technologies, offering a cinema-like audio experience to match the stunning visuals.

Collectively, these Philips models emphasize not only high-quality visuals but also the integration of user-friendly technologies that enhance entertainment experiences at home. Each model presents a unique blend of features, catering to different preferences and room sizes, while continuing Philips' legacy of excellence in the television market.
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