Philips 40PFL5505D, 46PFL5505D Troubleshooting, Downloading an electronic copy, Contact us

Page 33

10 Troubleshooting

Problem

Possible cause and solution

No power or

The TV is not connected to the power.

indicator light.

Press . POWER at the side of the TV or on the remote

 

control.

 

Ensure that the AC power cord is connected tightly to the

 

TV power connector and to the power socket outlet.

 

Remove the AC power cord from the power socket

 

outlet, wait 60 seconds and reconnect the AC power cord.

 

Connect the TV to a different power socket outlet.

No picture or

HDCP authentication fail.

sound is detected

Ensure that your HDMI cable is certified.

from the device

Press SOURCE on the remote control to switch to

using HDMI 1-4

another source and then switch back to the HDMI source.

input jack.

Reset the accessory device and the TV.

 

 

Turn on the TV.

 

Select the HDMI channel.

 

Turn on the accessory device.

 

While the TV and the accessory device are powered on,

 

unplug either end of the HDMI cable and then reinsert

 

the cable.

No sound is

An audio cable is not connected.

detected from the

Connect an audio cable to the PC / HDMI 1 AUDIO IN

PC using PC input

port on the TV.

jack.

Press SOURCE on the remote control, and select the PC

 

 

source.

No picture or

An incorrect HDMI port is connected or an audio cable is

sound is detected

not connected.

from the PC using

Connect a HDMI-DVI cable to the HDMI 1 port on the TV.

HDMI 1 input jack.

Connect an audio cable to the PC / HDMI 1 AUDIO IN

 

 

port on the TV.

 

Press SOURCE on the remote control, and select the

 

HDMI 1 source.

TV does not

Batteries are installed incorrectly, or low battery power.

respond to the

Ensure that you are using the TV remote control.

remote control.

Ensure that the batteries are inserted correctly and do not

 

 

need to be replaced.

 

Remove the AC power cord from the power socket

 

outlet, wait 60 seconds and reconnect the AC power cord.

The picture is

Broadcast video format.

distorted, stretched

Press FORMAT on the remote control to select the best

out, or has black

picture format.

bars on the side

For some accessory devices, the picture format must be

or top.

set in the accessory device.

 

The picture is

Insecure / incorrect connection.

mostly red and

Ensure all the connections are made according to the

green, or the

color code.

picture misses red

Push the component cables all the way into the YPbPr

when connected to

an accessory device

sockets on the TV.

via component

 

cables.

 

No picture or

No picture or sound - ensure you have selected the

sound.

correct channel.

 

Incomplete channel installation.

 

If the TV receives channels via an AV connection, set the

 

TV to the correct source input.

 

If the TV is connected directly to the wall via a coaxial

 

connection, perform the autoprogram again.

No sound on the

Volume level is set to zero - increase the volume.

TV loudspeaker.

Sound is muted - press MUTE on the remote control.

 

Audio cable is not connected - for AV connection, ensure

 

that the Audio L/R cable is connected as described in

 

Connecting your devices (see ‘Connecting your devices’

 

on page 29). If you use a component cable, ensure that you

 

have not crossed the red audio cable with the red video cable.

32 EN

 

No sound on the

Audio output setting for the accessory device is incorrect.

TV loudspeaker.

For HDMI connections, some accessory devices have an

 

HDMI audio output setting that must be turned on for

 

HDMI to HDMI connections.

 

Check if [Sound] > [TV Speakers] > [Off] is set to [On].

 

No sound will be output when [TV Speakers] is set to [Off].

Bad picture quality

Standard definition channels are not as clear as high

with a coaxial

definition channels - connect the devices via component

connection.

or HDMI cables.

Cannot control

Confirm that the connected devices are EasyLink

your TV and

compliant and are connected to your TV via an HDMI

connected devices

cable. Not all brands of devices such as Blu-ray Disc

with one remote

players use the same system as Philips EasyLink. Other

control.

brands might not work with Philips EasyLink.

Downloading an electronic copy

To obtain an electronic copy of this manual :

1 Point your browser to www.philips.com/support

2 Choose your country of location.

3 Enter the model number or a keyword in the “Find your product” field. Alternatively, you can browse the catalogue.

4 Click the description or model.

5 Under Product support, click “User manuals”.

Contact us

If you cannot resolve your problem, refer to the FAQ for this TV at www.philips.com/support

If the problem remains unresolved, contact the Customer Support Center in your country.

Warning

Do not attempt to repair the TV yourself.This may cause severe injury, irreparable damage to your TV or void your warranty.

Note

Please have available your TV model and serial number before contacting us.These numbers are available on the back and side of your TV, as well as on the packaging.

Image 33
Contents Register your product and get support at Contents Return your Product Registration Card or register online at NEC Section Grounding ConductorsGround Clamps Philips Screen care Product informationEnvironmental care Regulatory noticesSide controls and indicators Standby indicator / remote control sensor PowerYour TV Info PREV. CHReturns to the previously viewed channel Format Get started If you connect to a DBS Direct Broadcast Satellite Connecting the antenna or cableANT Composite Video and Audio YPbPr Component Video InputConnecting the AC power cord Disconnect the TV from the power outletManaging cables Switching on and set up the TV Press OK to finish Settings assistantPress Í or Æ to select Store, then press OK Switching channels Switching your TV on or to standbyUse your TV This section helps you perform basic TV operationsWatching channels from a set-top box Adjusting volumeWatching connected devices Watching a Blu-ray DiscAccess the home menu Access TV menusEnable or disable RC key forwarding from the home menu Use more of your TVChanging picture settings Changing picture and sound settingsChanging picture format For PC input signalSummary of picture formats Wide screenCreate and use lists of favorite channels Closed caption Setting the clockChild and rating locks SleeptimerUsing the TV ratings lock Locking a channelSummary of TV ratings Summary of Canada English ratings lock Using the movie ratings lockSummary of Canada French ratings lock Summary of Movie ratings lockUse Philips EasyLink Use the demo modeEasyLink Activate Master EasyLinkConnect a USB storage device Set your location to homeDisconnect a USB storage device JpegListen to music on a USB storage device View your picture on a USB storage deviceInstall channels Preparing for the software update Update your TV softwareChecking your current software version Updating softwareService only For use by service personnel only Connect devicesConnection overview Hdmi Highest quality Selecting your connection qualityComponent Y Pb Pr High quality Composite Basic qualityConnecting your devices If you connect a PC with a HDMI-DVI connector If you connect a PC with a VGA connector at the backRemove devices Add devicesProblem Possible cause and solution TroubleshootingDownloading an electronic copy Contact usProduct information Limited Warranty ONE 1 Year WarrantyPIN IndexEnergy Star FAVEnergia Televisor a Color DE Cristal Liquido LCD ModeloMEXICANA, S.A. DE C.V Importador Sojitz MEXICANA, S.A. DE C.V

46PFL5505D, 40PFL5505D, 55PFL5505D specifications

The Philips 55PFL5505D, 40PFL5505D, and 46PFL5505D are part of the renowned PFL5505D series, known for delivering an immersive viewing experience with their advanced technologies and features. This series is particularly popular among home theater enthusiasts looking for high-quality visual performance combined with smart functionalities.

One of the standout features of these models is the Full HD resolution of 1920 x 1080 pixels, which ensures crisp, clear images with rich colors and exceptional detail. This resolution allows for a more engaging viewing experience whether consumers are watching movies, sports, or playing video games.

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The inclusion of Ambilight technology further elevates the experience. This innovative feature projects light around the edges of the TV, creating an atmospheric effect that extends the action beyond the screen. This not only enhances immersion but also reduces eye strain during extended viewing sessions.

Connectivity is robust across the series, with multiple HDMI and USB ports allowing for easy integration with other devices, including gaming consoles, Blu-ray players, and streaming devices. Additionally, the series supports various audio formats, ensuring a rich sound experience that complements the stunning visuals.

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In summary, the Philips 55PFL5505D, 40PFL5505D, and 46PFL5505D series offer an exceptional blend of advanced display technology, sleek design, and smart connectivity features. Their combination of Full HD resolution, Pixel Plus technology, Ambilight capabilities, and extensive connectivity options makes them an attractive choice for anyone looking to enhance their viewing experience at home.