Philips 37PFL9642D/19 Sound, Hdmi connections, USB connection, If your problem is not solved

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2662.1 eng 03-07-2007 12:04 Pagina 42

Sound

There is a picture but no sound

•Verify the volume is not set to 0.

•Verify the sound has not been muted with the ¬ key.

•Verify if all cables are connected properly.

•If no sound signal is detected, the TV automatically switches off the sound.

This is proper operation and does not indicate malfunction.

The sound is poor

•Verify if the sound is set to Stereo.

•Verify the Equalizer settings.

•Select any of the Reset to standards settings in the Reset to standard menu. See section 5.3.2.

The sound comes from one speaker only

•Verify if the Balance is not set to extreme left or right.

HDMI connections

Trouble with devices connected with HDMI

•The HDMI - HDCP procedure might take a few seconds before the TV shows the picture from a device.

•If the TV does not recognise the device and the screen shows no picture, try switching from one device to another and back again to restart the HDCP procedure.

•If sound interruptions occur persistently, see the user manual of the device to verify the output settings. If that does not help, connect an additional audio cable.

•If an HDMI-to-DVI adaptor is used, verify if an additional audio connection is in place to complete the DVI connection.

USB connection

The TV does not show the USB device content

•Set your device (camera) to ‘Mass Storage Class’ compliant.

•The USB device may need specific driver software. Unfortunately this software can not be downloaded to your TV.

I can not see my files in the Multimedia menu.

•Not all audio and picture files are supported. See section 8 Technical data.

Audio and picture files do not playback smoothly

•The transfer performance of the USB device limits the transfer rate.

Personal computer

The PC display on my TV is not stable or is not synchronised

•Verify if the correct resolution mode is selected on your PC. See section 8 Technical data.

If your problem is not solved

Switch your TV off and on again. If the problem is not solved, call the Customer Support Centre or consult our website www.philips.com/support.

See the Customer Support Centre telephone numbers on the last page of this user manual.

Please, have the TV Model and Product Number ready before you call.

You can find these numbers on the packaging label or on the typelabel on the back and bottom of the TV.

)Warning

Never try to repair the TV yourself.

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Troubleshooting

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Contents Table of contents Eng 03-07-2007 1204 Pagina Care of the screen SafetyRecycling EEC 2002/96/ECYour TV Side connectorsBack connectors Television overviewGetting started Product highlightsPosition the TV Wall mounting Vesa Antenna cable Remote control batteries Connect the mains cordFirst time installation RNoteTo switch off Press B Power at the side of the TV Switch on or off StandbyLearn how to operate your TV for daily use Use your TVWatch TV Switch channelsAdjust volume Watch channels from a digital receiverSelect a Teletext ‡ Press v on the remote controlWatch a DVD TipChange Ambilight mode To fully enjoy Ambilight, switch off or dim the room lightsRemote control overview Use more of your TVMenus and describes how to navigate With the on screen menus you install your TVAdjust picture, sound and Ambilight settings TV menu overviewUse of the menu Settings assistant Picture and Sound settingsQuick access menu Reset to standardsPicture settings ‡ Press q to switch on the Picture format menu Sound settingsBalance Ambilight Audio languageFrom red over yellow, green to blue Separation Teletext Teletext Create favourite channel listsTeletext menu Select a favourite listSelect a channel from a favourite list Switch on EPGElectronic Programme Guide EPG ‘Now and Next’ EPGTimers and locks ‘7 or 8 day’ EPGMore on ‘7 or 8 day’ EPG Subtitles ‡ Select Custom lockSubtitling from analogue TV channels Insert a USB device View and play photos, MP3Activate or deactivate subtitling Remove the USB device ç CautionThumbnails Slideshow settingsMusic settings Listen to musicSoftware update Listen to radio channelsSoftware update by digital broadcast DVB-T Press B on the remote controlPower B switch on the TV † Remove the USB memory device from the TVChannel installation Automatic installationAnalogue Manual installation Rearrange stored channelsAutomatic Channel management Factory settingsUninstall or reinstall a channel Digital reception test15 USB USB connector Back connectorsSecond scart connector ConnectionsAbout connecting YPbPr can handle HD TV signals Component VideoRed, White Display synchronised audio outConnect your devices DVD playerSatellite receiver DVD Recorder and Home Theatre SystemDVD Recorder and DVD Home Theatre System Use a scart cable and 2 antenna cablesDVD-R, Home Theatre System and Digital receiver HD Digital receiver / HD satellite receiverUse a Hdmi cable and 2 antenna cables Blu-ray Disc player Use a Hdmi cableCamcorder For supported PC monitor resolutions, see Technical dataGame console Personal ComputerAudio In L/R Connections setupDigital Audio In if present Naming your devicesPreparing for digital services Insert a Conditional Access ModuleCommon interface menu Technical data JpegTV channels TroubleshootingTelevision and remote control PictureHdmi connections If your problem is not solvedSound USB connectionIndex Remote control Connect Shift Switch on OK key On timer Table of Pages T.O.PConnector Device Radio channel Photo viewer Reorder Key Reset to standards
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