Before Calling Service
Symptoms |
| Items to Check and Actions to follow | |
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“Ghost” or |
| • This may be caused by obstruction to the antenna due to high rise buildings or hills. | |
double images |
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| Using a highly directional antenna may improve the picture. |
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No power |
| • | Check that the TV’s AC power cord is plugged into the mains socket. |
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| • Unplug the television, wait for 60 seconds. | |
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No picture |
| • | Check antenna connections at the bottom of the TV to see if they are properly connected to the TV. |
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| • Possible broadcast station trouble.Try another channel. | |
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| • Adjust the contrast and brightness settings.Try another auto picture setting. | |
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| • | Check the Closed Captions control. Some TEXT modes could block the screen. |
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| • Check if you selected the correct AV source. | |
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No picture and |
| • Your TV has a protective mode in case there is too much heat | |
power switched on |
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| Check the clearance around the vents of the device to be certain there are no blocking walls or cabinets |
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| which would limit the air flow. |
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Picture position |
| When displaying a High Definition signal from the YPbPr inputs or HDMI input, if necessary, you can adjust | |
adjustment |
| the picture position to the center of the screen with the cursor left/right or up/down buttons on the | |
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| remote control.This may be needed due to slight differences in output signals from different brands and | |
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| types of HD sources boxes. | |
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| Notes: Most High Definition receiver boxes also have | |
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| controls run out of range before the picture is correctly positioned, the receiver box controls will need to be adjusted. | |
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No photo, music |
| • Check if the source complies with a supported code. | |
or video play or in |
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poor quality only |
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No sound |
| • | Increase the VOLUME. |
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| • | Check that the TV is not muted, press the MUTE button on the remote control. |
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| • When no signal is detected, the TV automatically switches off the sound. | |
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| This is proper operation and does not indicate a malfunction. |
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Good sound but poor |
| • Adjust the contrast, color, tint and brightness setting. | |
color or no picture |
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| Try another auto picture setting. |
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Snowish picture |
| • Check the antenna connection. | |
and noise |
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Television not |
| • Check whether the batteries are working. Replace if necessary. | |
responding to |
| • Clean the remote control sensor lens on the monitor. | |
remote control |
| • | Operating range between TV and the remote control should not be > 240”. |
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| • | You can still use the buttons on the left side of your TV. |
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| • Check if the remote control is in the correct mode. | |
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Control of |
| • The infrared signals of the screen may influence the reception sensibility of other peripherals | |
accessory devices |
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| Solution: replace the batteries of the remote control of other devices. |
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| E.g. keep away a wireless headphone from within a radius of 50”. |
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The software will |
| Possibly the operating system is wrong. Go to www.philips.com/support to see which operating | |
not install |
| systems are supported. | |
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Standby |
| Your TV consumes energy in the standby mode. Energy consumption contributes to air and water pollution. | |
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Energy Star |
| No CableCARD installed: 1 W. | |
Compliance |
| With CableCARD installed: 15 W. | |
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After improper |
| If your TV has been shutdown in an improper way (e.g. power drop, power cord plug out), starting up | |
shutdown |
| the TV again will take a longer time than usual. | |
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Miscellaneous |
| See Extras, Specifications on this CD. | |
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