Philips 32HF7875, 32HF5445 user manual Troubleshooting, Check that Power Scart in the Auto Scart

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Troubleshooting

If you are experiencing problems, check this list of symptoms and suggested steps to take before requesting service. You may be able to solve the problem yourself.

Note: Please be familiar with the commercial features as described in the TV installation. The effects of several of these features if not thoroughly understood might appear as faulty operation.

Symptoms

 

Possible Solutions

Installation

TV does not

Check the button on the left hand side of the remote

 

respond to

 

control must be in the SETUP location (see page 13).

 

commands of the

 

 

 

Setup Remote

 

 

 

Control

 

 

 

TV does not

Check if YES is selected in the Remote Control Lock

 

respond to the

 

feature. Select NO if YES is selected (see page 23)

 

Guest Remote

 

 

 

Control

 

 

 

 

 

 

 

Unable to enter

Use the Green Remote Control (RC2573) to access

 

Setup menu via

 

Setup menu to reset SECURITY setting (see page 22).

 

Guest Remote

 

 

 

Control

 

 

 

 

 

 

Picture

No picture

Check that the antenna / cable is connected

 

 

 

properly at the rear of the TV.

 

 

Check picture adjustments (brightness, contrast,

 

 

 

colour, tint).

 

 

Possible TV station problem. Try another channel.

 

 

Ensure VIDEO is not selected in the MUTE feature of

 

 

 

the PROGRAM INSTALL menu (see page 18).

 

 

 

 

 

Double image /

Check antenna, cable or set-top box.

 

“ghost” image

 

 

 

Snowy / noisy

Check antenna, cable and /or set-top box

 

picture

 

connections. Ensure that they are properly connected.

 

 

 

 

Power

No power

Ensure that the TV's AC power cord is plugged into the

 

 

 

main socket and to your TV. If there is still no power,

 

 

 

disconnect the plug. Wait for 60 seconds and re-attach

 

 

 

plug. Switch on the TV again.

 

 

 

 

 

TV switch off by

Check ESP (Energy Saving Programmability) setting in

 

itself

 

TV installation / setup (see page 24).

 

 

Check that POWER SCART in the AUTO SCART

 

 

 

feature is not selected (see pages 25 and 26).

 

TV cannot be

Ensure FORCED ON is not selected in the POWER

 

switched off

 

ON feature of the SWITCH ON / OSD menu (see

 

 

 

pages 20 and 21).

 

 

 

 

4

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Contents Philips Professional and Business Solutions Page Contents Product information IntroductionCongratulations on your purchase and welcome to Philips If presentSafety Troubleshooting Check that Power Scart in the Auto ScartDeselect HM Link in the Communication feature Putting batteries in the remote control Connecting the aerial and mainsHow to switch your TV on Getting startedOverview of TV Connectors and Controls MenuRC2886 Remote ControlsSlide this button Down to enter Into Setup ModeGuest Remote Control Keys PAY TV / Info / Radio Overview of TV Setup Main Menu / Sub-Menus SetupClock Setup function is avaliable for certain models only Clock SetupAccessing TV Setup Menu using the Remote Control RC2573 Accessing the Setup MenuAccessing TV Setup Menu using the Remote Control RC2886 Slide the button to the Setup locationSelecting the language InstallationNo Source Switch Selecting your Communication SourceDefining the number of available channels Installing the ProgrammesPress the button to enter Program Install menu NO. of Programs menuEXT 3 CVBS, EXT 3 Svideo InputTUNER, AV 1, AV 2, Svideo EXT 4 CVI, VGA, HdmiNaming a channel Installing the channels manuallySelecting the TV system LabelTeletext Language West EU, East EU, CyrillicStore Locking the Channels Specifying and Configuring the settings and optionsSelect Program Install in the Setup menu Press the button to select YESSpecifying the configurations when switching on TV FullscreenPicture / Sound Press the button to enter the Picture / Sound menuSpecifying the Security options Press the button to enter the Security menu Press the button and selectSecurity Keyboard LockConfiguring the Control options Remote Control LockVideo OUT Mute ControlPress the button to enter the Control menu Press the or button to select a specified time periodAudio / Video Mute Digit Timeout Press the or button to specify a time periodAuto Scart Always RGB Adjusting the Picture Press the button to enter Video Adjustment menuPress the or button to select Press the button to select Phase or ClockAuto Adjust Horizontal or VerticalReset Configuring the Features options and settingsPress the button to enter the Features menu Default Hdmi 2 Audio Smart Sound KEYHdmi Setting up the TV Clock Press the button to enter Clock Setup menuSetting the time of the Clock via Teletext Time Download Setting the time of the Clock manuallyTime Setting Display onDownload Program Offsetting the clock timeBuzzer Volume TV1, Info 1, PAY TV, AV1 EXT 1, Svideo or AV2Cloning the SmartLoader configuration to the TV Cloning the TV and the SmartLoader configurationCloning the TV configuration to the SmartLoader SmartLoaderInserting the System SmartCard or System Box Installing a System SmartCard or System BoxSetting up the correct Communication Source SystemConfiguration menu, select Features Enable Card SlotSelecting the Low Power Standby Checking the installation of System SmartCard or System BoxDiagnosing Basic Problems Communication SP I2COnline Check whether the Card Slot is enabled Check the Low Power Standby optionAn F appears in the upper hand corner of the TV screen Remote Control Appendix a Multi Remote Controls SupportProgramming the Multi Remote Controls function Press the button to enter the Communication menuPC Analogue, D-sub input Mode Signal Format PC Format Appendix B Resolutions TableMode Signal Format PC Format Hdmi InputEnvironmental Information Information for Users in the UK

32HF7875, 32HF5445 specifications

The Philips 32HF7875 and 32HF5445 are exceptional display solutions designed specifically for commercial environments. Both models offer an impressive array of features, technologies, and characteristics that cater to the needs of businesses, retail spaces, and educational institutions.

The Philips 32HF7875 is a high-performance display that boasts a vibrant 32-inch Full HD screen, ensuring that content is delivered with clarity and sharpness. This model is equipped with Android operating system, allowing users to run a wide range of applications seamlessly. The display supports wireless connectivity, enabling easy content sharing and screen mirroring from various devices such as smartphones and tablets. This functionality is especially useful in collaborative environments where immediate access to information is crucial.

In terms of durability, the Philips 32HF7875 is designed to operate 24/7, making it ideal for digital signage applications. Its robust build quality ensures long-term reliability, and with the integrated MediaSuite software, it offers a comprehensive solution for managing content effortlessly. Furthermore, its flexible mounting options provide versatility for various installation scenarios, whether mounted on a wall or in a stand-alone setup.

On the other hand, the Philips 32HF5445 is designed to provide a more budget-friendly option without compromising on performance. This model also features a 32-inch Full HD display, ensuring that visuals are crisp and engaging. The 32HF5445 comes with a user-friendly interface that is easy to navigate, making it suitable for a range of users, including those with limited technical experience.

Both displays support multiple connectivity options, including HDMI and USB ports, allowing quick and easy connections to external devices. The 32HF5445 is particularly focused on providing essential features such as a built-in media player, enabling automatic playback of content without the need for additional hardware. This makes it a smart choice for businesses looking to implement a straightforward digital signage solution.

In summary, the Philips 32HF7875 and 32HF5445 are designed to meet the diverse needs of commercial users. With their high-quality displays, robust features, and versatile applications, both models stand out as reliable options within the realm of professional display technology, enabling effective communication and engagement in various environments.