Troubleshooting
NOTE:
Before calling Service, refer to the troubleshooting topic for a list of symptoms and solutions which may address your problem.
Symptoms | Possible solutions | |
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| |
No display on | • Check whether power cord is properly connected into the mains | |
screen | socket and to your TV. If there is still no power, disconnect plug and | |
| wait for 60 seconds and | |
| • Press the . on the remote control. | |
|
| |
Poor reception | • Check antenna connection to the TV and to the wall antenna socket. | |
(“snowy” picture) | • Try manually adjusting your picture. | |
| • Check that you have chosen the correct TV system. | |
| • Press the STATUS button to check the signal strength. | |
|
| |
No picture | • Verify that the supplied cables are connected properly (Example: | |
| Aerial cable to TV, power cables to mains plug). | |
| • Verify that you have selected the correct AV source. | |
| • Verify that Child Lock has been disabled. | |
|
| |
No sound on | • Check whether the correct TV system is selected. | |
certain channels |
| |
|
| |
No sound | • Verify that the volume is not set at minimum. | |
| • Check that the Mute is not enabled. | |
| • Check the connections between the optional equipment and the TV | |
| are correctly connected. | |
|
| |
Sound | • Try switching off any electrical appliances to prevent interference. | |
interference | Examples: hairdryer, vacuum cleaner | |
|
| |
Picture | • Try switching off any electrical appliances to prevent interference. | |
interference | • Move any operating electrical appliances such as haridryers, vacuum | |
| ||
| cleaner away from the TV set. | |
|
| |
TV not respond- | • Move closer to the receiver at the front of the TV. | |
ing to remote | • Check that batteries are correctly installed on the remote control. | |
control | ||
• Replace batteries if necessary | ||
| ||
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| |
Tiny spots on the | • This symptom is not a problem. The liquid crystal panel is built with | |
screen that do | very high precision technology giving you the fine picture details. | |
not change color | Occasionally, a few | |
| fixed point of red, blue, green or black. Note : this does not affect | |
| the performance of the set. | |
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English
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