Philips 228C3L user manual Green, red, blue, dark, and white dots appears on the screen

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8.Troubleshooting & FAQs

Horizontal flicker appears

Adjust the image using the “Auto” function in OSD Main Controls.

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause " burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn-in", "after- imaging", or "ghost imaging" is a well-known phenomenon in monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your monitor will display unchanging static content.

Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

Audio problem

No sound

Check if audio cable is connected to PC and monitor correctly.

Ensure audio is not muted. Press OSD “Menu”, select “Audio” then “Mute”. Check it on “Off” position.

Press “Volume” in OSD main control to adjust the volume.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

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Contents 228C3L Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Connecting to your PC 228C3L Installation Package contentsInstall base stand Setting up the monitor VGA 20˚ Resolution notificationExcept using key to scroll down, you can also Why do I need it?How does it work? Off No optimization by SmartImage SmartKolor What is it? Philips SmartControl Premium Start with Standard pane Adjust menu Image Optimization ECO Image Optimization OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Other alternative path Vista Drag and Drop WindowsWin No other alternative path available Display Tune from the start menu or short cut on the desktop Title Bar OptionsLeft Click Menu SmartDesktop Partition Definitions Right side Vertical Even Split Horizontal Split TopLeft side Vertical Right side VerticalLED Monitor panel typeTFT-LCD BacklightPower 228C3L On mode 20.23W typ Energy Consumption Rohs YES Epeat Mtbf640x480 Automatic power saving feature Automatic PowerSavingFor more information, please visit Lead-free ProductProduct also comply with the following standards Epeat Electronic ProductBenefits of Epeat 2006/95/EC Low Voltage Directive 2004/108/EC EMC DirectiveReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPlassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandBright Dot Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsAdjacent dark subpixels Black Dot DefectsTotal bright dot defects of all types Dark subpixel078 Denmark Novo Contact Information for Western Europe regionAustria Siemens I&S 0810 Belgium CareFujitsu IBACPS AL Shahd Computer L.L.C Contact Information for Apmea regionNo Picture Power LED not lit TroubleshootingGreen, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Premium FAQsTroubleshooting & FAQs Icm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Q10 Can I connect my monitor to any PC, workstation or Mac? Troubleshooting & FAQs