Philips 227E3Q user manual General FAQs, Q2 What is the recommended refresh rate for LCD monitor?

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9.Troubleshooting & FAQs

the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Lite driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Lite and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function.What can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it. In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after verification of ownership. Please note that this activity is not covered by standard warranty terms.

9.3 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1920 x 1080 @ 60 Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and mainte- nanceOperation Service Temperature 0-40C 32-95FNotational Descriptions Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Install base standSetting up the monitor Operating the monitor Model 227E3QPH Switch monitor’s power onSub menu OSD MenuRemove Base Stand Resolution notificationPhysical Function Tilt Remove the Base StandSmartImage Lite Image OptimizationSmartContrast InstallationPhilips SmartControl Lite First launch -WizardStart with Standard pane Adjust menu Color menu SmartImage Lite First color Calibration ScreenImage Optimization Exit Close SmartControl Lite Technical Support displays the tech supportSetting Default settings PowerSensorCustom settings Available for model 227E3QPH onlyHow to adjust settings Technical Specifications Packaging 100% recyclable 30,000hrs EnvironmentalRegulatory Approvals Maximum Resolution Resolution & Preset Modes1920 x 1080 @ 60 Hz analog input 227E3QPH Power Management Definition Power ManagementLead-free Product Regulatory InformationCongratulations This display is designed for both you and the planetThis product is in conformity with the following standards Epeat Electronic ProductEN61000-3-22006 Limits for Harmonic Current Emission GS EK1-20002009 GS mark requirementDeclaration of Conformity for Products Marked with FCC Logo Reorient or relocate the receiving antennaCet équipement a été testé et déclaré Regulatory Infomation Paikka/Ilmankierto Placering/VentilationPlassering/Ventilasjon China RoHS Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel Total bright dot defects of all typesAdjacent dark subpixels Total black dot defects of all typesCustomer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceTopaz-Service Company +38 044 245 73 Russia BelarusAL Shahd Computer L.L.C Contact Information for Apmea regionMake sure the computer is turned on TroubleshootingPower on light is too strong and is disturbing SmartControl Lite FAQsImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurredQ2 What is the recommended refresh rate for LCD monitor? General FAQsQ7 How should I clean the LCD surface? Q4 How do I adjust the resolution?Q6 Is the LCD screen resistant to scratches? Q10 Are Philips LCD monitors Plug-and- Play?Program when you leave your monitor unattended Page Koninklijke Philips Electronics N.V. All rights reserved
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