Philips 29PT8419/79R manual Before Calling Service, If your problem is not solved

Before Calling Service

Please make these simple checks before calling service.These tips may save you time and money since charges for television installation and adjustments of customer controls are not covered under your warranty.

Symptoms	Items to Check and Actions to follow
“Ghost” or double images	•	This may be caused by obstruction to the antenna due to high rise buildings or hills.
		Using a highly directional antenna may improve the picture.
No power	•	Check that the television's AC power cord is plugged into the mains socket.
	• Unplug the television, wait for 60 seconds.
		Then re-insert the plug into the mains socket and turn on the television again.
No picture	•	Check the antenna connection at the rear of the television to see if it is properly connected to the
		television input terminal.
	• Possible broadcast station trouble. Try another channel.
	• Adjust the contrast and brightness settings or select another picture setting with the smart picture key.
Good picture but no sound	•	Increase the VOLUME.
	•	Check that the television is not muted, press the ¬ button on the remote control.
	• When no signal is detected, the television automatically switches off the sound.
		This is proper operation and does not indicate a malfunction.
	• Check the transmission system’s sound settings of this set.
Good sound but poor	•	Adjust the contrast and brightness setting or select another picture setting with the smart picture key.
colour or no picture	•	Check the transmission system’s colour settings of this set.
Poor picture	•	Sometimes, poor picture quality occurs when having activated an S-VHS camera or camcorder
		connected to the right side of of your TV and another peripheral is connected to AV1 or AV2 at the
		same time. In this case, switch off one of the other peripherals.
Snowish picture and noise	•	Check the antenna connection.
Horizontal dotted line	•	This may be caused by electrical interference (e.g. hairdryer, nearby neon lights, etc.)
	• Turn off the equipment.
One white line across the	•	Turn off the television immediately and consult a qualified service personnel.
screen
Television not responding to	• Check whether the batteries are working. Replace if necessary.
	• Clean the remote control sensor lens on the television.
remote control
	• Operating range between television and the remote control should not be more than 6 meters.
	•	You can still use the keys at the top of your TV.
NICAM sound distortion	• This could be due to antenna siting or reflected signal.
	•	Switch over to “MONO” mode by pressing the X key.
(crackling noise)
Wrong menu	•	Press the i key again to exit from the menu.

If your problem is not solved

Turn your TV off and then on again once.

Never attempt to repair a defective TV yourself.

Check with your dealer or call a TV technician.

Before Calling Service 19