Philips 37PFL3403 user manual Troubleshooting, EN-24

Page 25

9.Troubleshooting

ENGLISH

 

 

 

Symptoms

Possible cause

What should you do

 

 

 

 

 

 

 

 

1. Press POWER at the side of the TV, or press . on the remote control.

 

 

 

 

 

 

The TV is not

2. Ensure the AC power cord is connected tightly to the TV power connector and to

 

 

the power socket outlet.

 

No power or indicator light.

connected to the

 

FRANÇAISE

 

power.

3. Remove the AC power cord from the power socket outlet, wait 60 seconds and

 

 

reconnect the AC power cord.

 

 

 

 

 

 

4. Connect the TV to a different power socket outlet.

 

 

 

 

 

 

 

1. Ensure that your HDMI cable is certified.

 

 

 

 

 

 

 

2. Press SOURCE button on the remote control to switch to another source and

 

 

 

then switch back to the HDMI source.

 

Error message on the screen

HDCP authentication

3. Reset the accessory device and the TV.

ESPAÑOL

with HDMI connection.

fail.

Turn on the TV

 

 

Select the HDMI channel

 

 

 

Turn on the accessory device

 

 

 

 

 

 

 

4.While the TV and the accessory device are powered on, unplug either end of the

 

 

 

HDMI cable and then reinsert the cable.

 

No sound is detected from

Audio cable is not

1. Connect an audio cable to the PC AUDIO IN port on the TV.

 

the PC.

connected.

2. Press SOURCE button on the remote control, and select the PC source.

 

 

 

 

 

 

 

 

 

 

1. Ensure the indicator light on the TV blinks when the remote control buttons are

 

 

 

pressed.

 

TV does not respond to the

Batteries are installed

2. Ensure that you are using the remote control supplied with the TV.

 

incorrectly, or low

3. Ensure that the batteries of the remote control are inserted according to the

 

remote control.

 

battery power.

 

 

illustration on the remote control and that the batteries do not need to be replaced.

 

 

 

 

 

 

 

 

 

 

4. Remove the AC power cord from the power socket outlet, wait 60 seconds and

 

 

 

reconnect the AC power cord.

 

The picture is distorted. It is

 

1. Press the FORMAT button on the remote control to select the best picture

 

 

format.

 

stretched out, has short, fat,

Broadcast video format.

 

 

2. For some accessory devices, the picture format has to be set in the accessory

 

black bars on the side or top.

 

 

 

 

device.

 

The picture is mostly red

 

1. Ensure all the connections are made according to the color code.

 

and green, or the picture is

Insecure/incorrect

 

missing red when the TV is

 

 

connection.

 

 

connected to an accessory

2. Push the component cables all the way into the YPbPr sockets on the TV.

 

 

 

device via component cables.

 

 

 

 

 

 

 

 

 

 

Volume level is set

1. Increase the volume.

 

 

to zero.

 

 

 

 

 

Sound is muted.

2. Press MUTE button on the remote control.

 

 

 

 

 

 

Headphones are

3. Ensure the headphones are not plugged into the TV.

 

No sound on the TV

connected.

 

 

 

loudspeaker.

Audio cable is not

4. For AV connection, ensure that the Audio L/R cable is connected as described in

 

 

 

 

Connect devices section. If you are using a component cable, ensure that you have not

 

 

connected.

 

 

crossed the red audio cable with the red video cable.

 

 

 

 

 

 

 

 

 

Accessory device

5. For HDMI connections, some accessory devices have an HDMI audio output

 

 

audio output setting is

 

 

setting that must be turned on for HDMI to HDMI connections.

 

 

incorrect.

 

 

 

 

 

 

 

 

Bad picture quality with a

Standard definition

 

 

channels are not as

1. Connect the devices via component or HDMI cables.

 

coaxial connection.

clear as high definition

 

 

 

 

channels.

 

 

 

 

 

 

 

Incorrect channel

1. Ensure you have selected the correct channel.

 

 

 

 

 

No picture or sound.

 

1. If the TV receives channels via an AV connection, set the TV to the correct source

 

Incomplete channel

input.

 

 

installation.

2. If the TV is connected directly to the wall via a coaxial connection, perform the

 

 

 

 

 

 

Auto store again.

 

 

 

 

EN-24

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Contents Register your product and get support at 32PFL3403 37PFL3403 42PFL3403 47PFL3403Dear Philips product owner EN-1Please do not remove product covering For Customer UseRead before operating equipment Important safety instructionsEN-2 EN-3 Pixel characteristicsTable of contents EN-5 Side connectors Side controls and indicatorsRear connectors Your TVBB Warning Get startedEN-7 Connect cables Install the remote control batteriesConnect the antenna or cable Connect to an antenna Switch on the TV Connect the AC power cordEN-9 Connect to a cable receiver boxDD Note Use your TVWatch channels from a cable receiver box EN-11If the picture does not appear Watch a DVDUse more of your TV EN-13 Settings Press Menu on the remote control Change picture and sound settingsSummary of picture settings Press ï or Æ to select the Picture menuSuper zoom Movie expandSubtitle Wide screenSet the sleeptimer Summary of sound settingsSet the clock EN-17 Adjust the skin toneReduce the NR Use auto lockSelect your TV in PC mode Supported screen resolutionsTo lock program Use your TV as a PC monitorEN-19 Connect devicesHdmi Highest quality Select connection qualityVideo Good quality Component Y Pb Pr High qualityCC Caution Outputs antenna TV With RCA connectorsEN-21 Connect a cable receiver box with Audio/ Video outputEN-22 EN-23 GlossaryEN-24 TroubleshootingEN-25 Technical specificationsPC mode Remote controlIndex
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37PFL3403 specifications

Philips has long been a staple in the television industry, and its range of LED televisions, including the models 32PFL3403, 42PFL3403, 37PFL3403, 37HFL3330, and 47PFL3403, showcases a commitment to quality and innovation. These models deliver impressive picture quality, extensive features, and user-friendly functionality that cater to diverse viewing needs.

One of the standout features across these models is their use of advanced LED backlighting technology. This enhances contrast and brightness, delivering stunning visual effects for movies, sports, and games. Additionally, the 32PFL3403, 42PFL3403, and 47PFL3403 are equipped with Philips’ Pixel Plus HD technology, which enhances the clarity and detail of standard definition content, making it look sharper and more vibrant.

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