Philips 50PF7320G manual Troubleshooting Tips, Key on the remote control

Troubleshooting Tips

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom	Possible Causes		What you should do
No display on screen	•	Faulty power supply	•	Check whether power cord is properly connected
	•	TV’s Power not turned		into the mains socket and to your TV. If there is still
				no power, disconnect plug. Wait for 60 seconds
				and re-insert plug. Switch on TV again.
			•	Press the	key on the remote control.
Poor reception	•	Faulty antenna connection	•	Check antenna connection at rear of TV.
(snowish picture and	•	Weak transmission	•	Try to fine tune your picture (see to page 8).
noise)	•	Wrong TV system	•	Have you chosen the right TV system? (see to page 8).
No picture	•	Faulty aerial and cable	•	Check whether cables or aerial sockets are properly
				connected.
	• Wrong source selected		•	Check whether the source is correctly selected.
				Press	button to enter Source list and select
				the correct source.
No sound on	• Wrong TV system		• Check whether the correct TV system is selected
certain channels				(see to page 8).
No sound	• Zero volume level		• Try increasing volume.
	• Sound muted		• Check that the mute (			) mode is not on. If mute
				mode is on, press the		key to deactivate mute
				mode.
Sound interference	• Electrical appliances		• Try switching off any electrical appliances, for
		interference		example, hairdryer, vacuum cleaner that are in use.
TV not responding	• Wrong placement of		• Check the placement of the batteries.
to remote control		batteries
	• Flat batteries		• Try changing the batteries.
			• Aim remote control directly at sensor on front of TV.
Intermittent or	• * HDCP (see glossary)		• Noise is displayed if the connected digital equipment’s
flickering picture		authentication failed		(DVD player or Set-Top box) *HDCP authentication
in HD mode				failed. Check user manual for the digital equipment
				you are connecting.
			• Use a standard HDMI to DVI cable.
No sound or picture but	• Set on standby mode		• Press the		key on the remote control.
front panel red light is
on
Cannot access Install	• In AV, EXTERNAL or		• Press AV key and select TV mode. You can now
menu		HD mode		access the Install menu by using the Menu key.
S-Video colour	•	Wrong detection of	•	Check whether power cord is properly connected
becomes faint		signal	•	Press the P + key on the remote control to do a
				channel up and then press the P – key to do a
				channel down.

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