Philips 36PT71B1 manual No Power No Picture No Sound, Troubleshooting

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Please make these simple checks before calling for service.

Because charges for TV installa- tion and adjustment of customer controls are not covered under your warranty, these tips can save you time and money.

No Power

No Picture

No Sound

TROUBLESHOOTING

CAUTION: A video source (such as a video game, compact disc interactive [CDI], or TV information channel) that shows a constant nonmoving pattern on the TV screen can cause picture tube damage. When your TV is continuously used with such a source, the pattern of the nonmoving portion of the game (or other source) can leave a permanent image on the picture tube. When youÕre not using the video source, turn it OFF. Also, regularly alternate the use of such video sources with normal TV viewing.

•Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

•Check that the outlet is not on a wall switch.

•Be sure the fuse is not blown on the AC power strip, if one is being used.

•Check antenna connections. Are they properly secured to the TV's ANT A/B 75Ω plug?

•Check the TUNER MODE control for the correct tuner setting.

•Try running the Auto Program feature to find all available channels.

•Press the SOURCE button on the remote to make sure the correct signal source is selected (AV1 [or CVI], AV2, AV3, or S-VIDEO).

•Check the VOLUME buttons.

•Check the MUTE button on the remote control.

•Check the SPEAKER onscreen control. If it is in the OFF position, sound at the set will be eliminated.

•If you’re attempting to hook up auxiliary equipment, check the audio jack connections.

•(If applicable) Check the audio receiver for the correct operating mode.

Remote Does Not Work

•Check the batteries. If necessary, replace them with AA Heavy Duty (Zinc Chloride) or Alkaline batteries.

•Clean the remote control and the remote control sensor window on the TV.

•Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again.

•Be sure the fuse is not blown on the AC power strip, if one is being used.

•Check to be sure the TV outlet is not on a wall switch.

TV Displays Wrong

Channel or No

Channels Above 13

Cleaning and Care

•Repeat channel selection.

•Add the desired channel numbers (using the CHANNEL EDIT control) into the TV’s memory.

•Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.

¥To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet before cleaning.

¥When you are cleaning the TV, take care not to scratch or damage the screen surface (avoid wearing jewelry or using anything abrasive). Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

¥Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool, clear water. Use a clean, dry cloth to dry the wiped surfaces.

¥Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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Contents 36PT71B1 This television containsWarranty Verification Safety Instructions Read before operating equipment Table of Contents Features Ity allows for viewing by antenna or cableAdjusting the Picture Press the Cursor Down Turning on the Dynamic Noise Reduction ControlPress the Cursor Right Press the STATUS/EXIT butControl Cursor Right button to high Using the Closed Captioning ControlPress the Cursor Down Selecting the Screen Format Size Activating the Blue Mute Control Blue Mute OFFUsing the Sleep Timer 60 MINTimer Setting the Clock Tor areaOr Cursor Left button to Timer Setting the Start TimeLeft. Then press the Cursor Timer Setting the Stop Time Channel. Or, press the Cursor Timer Selecting the ChannelPress the Numbered but Cursor Right button to select Timer Selecting the TunerPress the Cursor Left or Timer Setting Activate to on or OFF Once press the CursorOr Cursor Left button to turn Timer Turning on the Timer DisplayThen press the Cursor Down Understanding Autolock You also can block individual channels or block programmingAutolock Setting UP the Access Code Press the Cursor Right button to highlight AccessAutolock Blocking Channels Left. Then press the CursorAuto Lock Blocking by Movie Rating Autolock Blocking by TV Rating CodeEnter your four-digit Access Code and the menuAutolock Turning Block on or OFF Press the Cursor Right orEnter your four-digit Access Code and the menu Autolock Blocking Unrated BroadcastsEnter your four-digit Access Autolock Blocking Broadcasts That have no RatingAutolock Reviewing Your Settings Block Unrated No RatingAuto Lock Viewing Blocked Programming Use the Cursor Right or Sound Adjusting the Treble , Bass , and BalanceCursor Left button to adjust Control, press the CursorSound Adjusting the Volume VolumeSound Using the AVL Audio Volume Leveler SOR Right or Cursor LeftSound Using Incredible Surround Press the INCR. SURR. butSound Setting the TV for Stereo and SAP Press the Cursor Left orSound Setting the Audio OUT Control FixedSound Using the TV Speaker Control and Audio Output Jacks SpeakersSound Using the Surround Sound External Speaker Connections Press the Source button to Sound Using the AUDIO/VIDEO Input JacksPress the Source button Sound Using the AUDIO/VIDEO Input Jacks CONT’D Super-Video connection on the rear of the TV can proDevice to the Y, Pb, Pr input jacks on the TV Remote Control Using Autopicture Press the Picture buttonRemote Control Using Autosound Press the Sound button onPress the Surf button on Remote Control Using Channel SurfPress the CHANNEL+ or Ð Screen, press the CursorPIP Basic Connections PIP Selecting the Signal Source PIP Remote Control Buttons Return the main picture to the screenPIP Adjusting the Color and Tint Press the Cursor Right or Cursor Left button toPIP More Connections Cable Box and VCR ConnectionsPIP More Connections Cont ’D No Power No Picture No Sound TroubleshootingGlossary of Television Terms Index Factory Service Locations CanadaTexas Page Limited Warranty
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