AOC I2778VHE6 user manual Troubleshoot, Power LED Is Not on

Troubleshoot

Problem & Question	Possible Solutions
Power LED Is Not ON	Make sure the power button is ON and the Power Cord is properly connected to a
	grounded power outlet and to the monitor.
	• Is the power cord connected properly?
	Check the power cord connection and power supply.
	• Is the cable connected correctly?
	(Connected using the D-sub cable)
	Check the DB-15 cable connection.
	(Connected using the DVI cable)
	Check the DVI cable connection.
	* DVI input is not available on every model.
	(Connected using the HDMI cable)
	Check the HDMI cable connection.
	* HDMI input is not available on every model.
No images on the screen	• If the power is on, reboot the computer to see the initial screen (the login screen),
	which can be seen.
	If the initial screen (the login screen) appears, boot the computer in the applicable
	mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the
	video card.
	(Refer to the Setting the Optimal Resolution)
	If the initial screen (the login screen) does not appear, contact the Service Center or
	your dealer.
	• Can you see "Input Not Supported" on the screen?
	You can see this message when the signal from the video card exceeds the maximum
	resolution and frequency that the monitor can handle properly.
	Adjust the maximum resolution and frequency that the monitor can handle properly.
	• Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has	Adjust the Contrast and Brightness Controls.
	Press to auto adjust.
Ghosting Shadowing
	Make sure you are not using an extension cable or switch box. We recommend
Problem
	plugging the monitor directly to the video card output connector on the back .
Picture Bounces, Flickers Or	Move electrical devices that may cause electrical interference as far away from the
	monitor as possible.
Wave Pattern Appears In The	Use the maximum refresh rate your monitor is capable of at the resolution your are
Picture	using.
	The Computer Power Switch should be in the ON position.
	The Computer Video Card should be snugly fitted in its slot.
Monitor Is Stuck In Active	Make sure the monitor's video cable is properly connected to the computer.
	Inspect the monitor's video cable and make sure no pin is bent.
Off-Mode"
	Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard
	while observing the CAPS LOCK LED. The LED should either turn ON or OFF after
	hitting the CAPS LOCK key.
Missing one of the primary	Inspect the monitor's video cable and make sure that no pin is damaged.
colors (RED, GREEN, or
	Make sure the monitor's video cable is properly connected to the computer.
BLUE)
Screen image is not centered	Adjust H-Position and V-Position or press hot-key (AUTO).
or sized properly
Picture has color defects	Adjust RGB color or select desired color temperature.
(white does not look white)
Horizontal or vertical	Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and FOCUS.
disturbances on the screen	Press to auto-adjust.

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