Contacting Dell, Locating your system Service Tag

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues:

1.Go to dell.com/support.

2.Select your country from the drop-down menu on the bottom right corner of the page.

3.For customized support:

a.Enter your system Service Tag in the Enter your Service Tag field.

b.Click Submit.

The support page that lists the various support categories is displayed.

4.For general support:

a.Select your product category.

b.Select your product segment.

c.Select your product.

The support page that lists the various support categories is displayed.

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

MD3800f, MD3820f specifications

The Dell MD3800f and MD3820f storage arrays are advanced storage solutions designed to meet the demanding needs of mid-sized businesses and enterprise environments. Both models offer high performance, scalability, and a reliable foundation for data storage that can support various applications.

One of the standout features of the MD3800f and MD3820f is their impressive scalability. The MD3800f can support up to 240 drives, allowing for extensive storage capacity that can be adjusted as business needs grow. Meanwhile, the MD3820f supports up to 192 drives, offering streamlined management without sacrificing performance. This flexible architecture enables organizations to start small and expand their storage configurations as their data evolves.

Performance is another key characteristic of these two storage systems. Equipped with dual active controllers, the MD3800f and MD3820f can provide increased throughput and load balancing, ensuring that applications run smoothly even under high-demand circumstances. With support for both SSDs and HDDs, these storage arrays can achieve a mix of high-speed access and cost-effective capacity. The MD3800f, in particular, offers intelligent tiering capabilities that automatically moves data between different types of drives based on usage patterns, further optimizing performance.

Both models also include advanced RAID configurations, which enhance data protection and availability. Users can select from several RAID levels, including RAID 0, 1, 5, 6, and 10, catering to specific performance and redundancy needs. Additionally, the MD3800f and MD3820f incorporate features like snapshot technology, which allows for point-in-time copies of data for backup or recovery purposes without impacting performance.

In terms of connectivity, the Dell MD3800f and MD3820f offer various interface options including iSCSI and Fibre Channel, enabling seamless integration into diverse IT environments. Management of the arrays is made easy through the Dell Storage Manager, which provides a comprehensive view of storage performance, utilization, and health, making it easier for IT administrators to oversee their infrastructure.

In summary, the Dell MD3800f and MD3820f storage arrays are robust solutions that deliver exceptional scalability and performance. With their advanced features, intelligent data management, and flexible connectivity options, they are well-suited for organizations looking to optimize their data storage capabilities while maintaining high availability and efficiency.