Maintenance:
We recommend that you have an experienced dealer perform these maintenance checks at least once a year. Lubrication of the following items is necessary:
Front wheel axle
Quick release lever
Insert in frame for rear wheels
Wheel hub and ball bearings of rear wheels
Locking bars of folding mechanism
Check to make sure all of the bolts are tight, and that springs are secure on footbrake.
Check fabric seams and straps for fraying and tearing. Keep it out of the sun, and in a dry place when not in use, to prevent fading and mildew.
Check the frame for loose rivets, cracks, and wear.
Check to make sure all nuts and bolts are tight on the frame.
We recommend that you put a rust preventative type coating on your wheels and other metal parts on your stroller. These parts can also be maintained by cleaning with a damp cloth, and keeping these parts dry and free from debris.
Warranty Information
Thank you for purchasing a Dreamer Design Stroller. We have created a warranty that will keep your unit in top condition and headache free. The following warranty is on workmanship and materials from date of original consumer purchase.
20 year warranty on the stroller frame
1 year warranty on stroller parts
Exclusions include:
Parts that require replacement under normal use. Damage or malfunction caused by negligence or abuse.
Foam grips, inner tubes, tires, brake pads, and parts damaged by rust are specifically excluded.
Dreamer Design will, at its option, repair or replace defective parts upon delivery to our service center accompanied by proof of date of original consumer purchase; such as a copy of a sales receipt. Please refer to the store where you purchased your stroller for refunds. Dreamer Design does not give direct refunds. You must pay any initial shipping charges required to ship the product for warranty service. Purchaser is also responsible for all applicable duties and/ or custom charges. The return charges will be at Dreamer Design’s expense. Please include your name, address, telephone number, email address, and a brief description of the defect or problem.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of the warranty.
Dreamer Design will not be liable for any incidental, consequential or other damages; including, without limitation, damages resulting from loss of use.
Some states do not allow limitations on how long an implied warranty last and/or do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
Your complete satisfaction is our goal. Please let us know if you are dissatisfied with any of our products. We will do our very best to correct the situation and make you happy. Feel free to contact us and send photos. We love to hear from you!
customerservice@dreamerdesign.net
Dreamer Design |