Troubleshooting, 21 GB | Sony PCGA-UVC10 instruction

Troubleshooting

If a problem occurs during operation of the unit, refer to the information provided in this section. If the problem persists, consult your nearest Sony dealer. For contact information, see “Getting Help” on page 19. Also refer to the manuals provided with your computer.

SymptomCause/Remedy

The camera is not recognized by your computer.

•The USB cable is not connected properly.

c Close the currently open software, and reconnect the cable.

•The driver is not installed.

c Check whether the driver is installed, and if the device does not display properly, install the driver. For details, see “Setting Up the Camera” (page 7).

•The driver was not installed properly.

c Uninstall the driver, then restart your computer and install it again. (For details, see “Uninstalling a driver” (page 9) and “Installing the driver” (page 7).

•The USB root hub is not recognized by your computer. c Reinstall Windows properly.

	•	USB cannot be used.
		c Check the system properties for your computer.
	•	The camera is connected to your computer via a USB hub,
		and the power supplied by the USB hub is insufficient.
		c Use a USB hub that is capable of supplying 500 mA to
		the port.
	•	If your computer is equipped with multiple USB
		connectors, connect the camera to another USB connector
		and check whether it is recognized properly.
	•	If the camera is connected to the USB connector on the
		display, the display and your computer are not connected
		properly.
		c Check the connection method.

Images appear grainy	When a fast-moving subject is displayed in the finder,
in the Network Smart	horizontal banding may occur in the image, or horizontal
Capture finder	lines may occur through the moving part of the image.
	However, this does not indicate a malfunction.

Still images and movie images downloaded from the camera appear grainy on the display.

•Light may be reflected in images captured under fluorescent light.

•If the downloaded image contains dark patches, red or green noise may appear.

•The lens is dirty. c Clean the lens.

•The image is out of focus.

c Focus the image using the focus ring.

Continued on next page

21 GB

PCGA-UVC10 specifications

The Sony PCGA-UVC10 is a compact and versatile USB webcam designed to enhance video communication for users of Sony laptops and other compatible devices. This device is particularly praised for its ease of use and reliability, making it a popular choice among professionals, students, and everyday users seeking quality video streaming.

One of the standout features of the PCGA-UVC10 is its impressive resolution capabilities. Offering up to 640 x 480 pixel resolution, it provides clear and crisp video quality, suitable for web conferencing, online classes, and video calls. This resolution ensures that users can engage in video interactions without compromising on clarity, making it an ideal choice for both personal and professional settings.

Equipped with a built-in microphone, the PCGA-UVC10 also caters to the auditory needs of users. The microphone captures audio with clear fidelity, eliminating the need for additional audio equipment in most scenarios. This all-in-one design simplifies the setup process, allowing users to quickly connect and start communicating without hassle.

Another notable aspect of the Sony PCGA-UVC10 is its Plug and Play functionality, which is compatible with a wide range of operating systems, including Windows. This feature means that users can easily connect the webcam to their laptop or computer without needing to install additional drivers, enhancing convenience.

The webcam's sleek and lightweight design makes it easily portable, allowing users to take it wherever they go. This portability is particularly beneficial for those who travel frequently or need to set up video conferencing in different locations. Its compact size means that it can easily fit into a laptop bag or even a large pocket.

In terms of design, the PCGA-UVC10 boasts a modern aesthetic that aligns well with Sony's branding. The webcam is typically finished in a shiny black color, giving it a polished and professional appearance that complements various workspaces.

Lastly, the Sony PCGA-UVC10 features adjustable positioning, enabling users to angle the camera optimally for their video calls. This flexibility ensures that users can find the best viewing position, resulting in an enhanced video conferencing experience.

In summary, the Sony PCGA-UVC10 is a highly functional webcam that stands out for its clear video quality, built-in microphone, uncomplicated setup, portability, and adjustable features. These characteristics make it a valuable tool for anyone looking to enhance their digital communication experience.