Concord Camera Eye-Q manual Troubleshooting, Getting Help, For Camera Support please contact

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TROUBLESHOOTING / GETTING HELP

TROUBLESHOOTING

The troubleshooting guide is designed to help you solve common problems. If the problem encountered is not included in this section, please contact your local customer support hotline.

SYMPTOM

PROBLEM

SOLUTION

 

 

 

All the images I have

Insufficient battery

Download all images to your PC as soon as possible.

taken do not appear.

power.

Refer to “Important Information” section on page 3.

 

Batteries were removed

To retain images in the camera while changing

 

before the camera

batteries, you must first connect the camera to a

 

was connected to the

computer via the USB cable. The connection will

 

computer.

supply power to the camera, allowing for replacement

 

 

of batteries without the risk of losing stored pictures.

I cannot upload

Connection failure.

Make sure all cable connections are properly and

images to the PC.

 

securely plugged in.

 

 

 

 

The camera driver is

Un-install the software and camera driver first (p.17),

 

not correctly installed on

and then re-install. (p.8)

 

your computer

 

GETTING HELP

Should you need help with your camera, refer to the “Troubleshooting” section of this manual. If the problem encountered is not included in the “Troubleshooting” section, please visit our customer support website at www.concord-camera.comto view Frequently Asked Questions (FAQ) by clicking the picture of your model in the “Camera Support” Section. Most questions can be answered in the FAQ section.

You can also send an e-mail to us by clicking the e-mail address that is linked to the customer support center in the “Contact Us” section.

For Camera Support please contact:

Toll Free in the US and Canada:

• (866) 522-6372

Web: www.concord-camera.com

Email: For Camera Support via E-mail, please contact us at www.concord-camera.com.

Toll Free in Europe:

UK: 0800-1696482

Spain: 900-973195

Germany: 0800-1800563

Italy: 800-781883

France: 0800-917599

Toll:

+31-53-4829779

For detailed information on how to work with Photo Explorer 8.0 and Cool 360, please contact www.ulead.com.

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Contents User’s Guide Table of Contents Bottom/Back Product OverviewFront/Top LCD IconImportant Information Camera FeaturesGetting Started Computer System RequirementsLoading the Batteries Extending the Power SupplyLow Battery Indication Turning the Camera ON/OFFTo exit Continuous Shot Mode Taking Pictures in SELF-TIMER ModeTaking Pictures in Continuous Shot Mode Taking PicturesTaking Video Clips Taking Pictures in LOW Resolution ModeTo exit the Low Resolution mode, please Delete Files Setting PC Camera FrequencyPower Supply in your Country Set the camera to Memory Full MessageIntroduction to the Supplied Software Applications Software Installation GuideInstalling the Camera Driver Click Next Click InstallInstallation starts Read the agreement, and then click Yes Installing the Ulead Photo Explorer 8.0 SEStep Click ‘Ulead Photo Explorer 8.0 SE’ Choose the Shortcut location, then click Next Click Finish Installing starts. Please Wait for a few secondsClose the window after reading Operation by closing the message windowInstalling the Ulead Cool 360 Optional Select Language, then click OKInstallation starts Click Exit Installing Adobe Acrobat Reader 5 OptionalStep Click ‘Install Adobe Reader 5’ Acrobat 5 automatically Installation progressStep Status bar Click Next Selecting a different folder in your computerConnect the Camera to a USB Port on the Computer Connecting the Camera to the ComputerUninstalling Software Checking Connection of Your CameraOr click File Ë Twain Using the Ulead Photo ExplorerMake sure that your camera is securely connected to your PC Click File Exit or click REVIEW/EDITING the PicturesPlaying Video Clips Creating a Slide Show Using the Camera AS a PC CameraClick the to adjust the properties of live view Connect the camera to your PCUsing the Ulead Photo Explorer Using the Ulead Cool Viewing the Panorama Picture Holding Video Conference For Camera Support please contact TroubleshootingGetting Help Performance SpecificationsDepends on system When traveling overseas Cleaning and MaintenanceCleaning your Camera Places to AvoidTest Shots PrecautionsRegulatory Information Liquid CrystalVersion 2.0 515347-01 R1

Eye-Q specifications

The Concord Camera Eye-Q represents an interesting blend of compact design and user-friendly functionality, aimed primarily at casual photographers and those new to digital photography. This camera stands out due to its emphasis on ease of use, making it an appealing option for users who prioritize simplicity without sacrificing quality.

One of the main features of the Eye-Q is its sleek and lightweight body, allowing users to easily carry it wherever they go. It comes equipped with a 5-megapixel image sensor, providing a sufficient resolution for everyday photography needs. The camera’s compact size does not compromise performance; it is capable of producing clear and vibrant images, which can be easily shared or printed.

The Eye-Q incorporates an innovative auto-focus system that enhances shooting efficiency. This feature allows users to capture sharp images quickly, even in fast-paced environments. The camera also offers multiple shooting modes, including portrait, landscape, and night modes, making it versatile for different settings and lighting conditions. This adaptability is a significant advantage for users who wish to experiment with various photographic styles.

In terms of technology, the Eye-Q features an intuitive LCD screen that aids in composing shots and reviewing images. This user-friendly display simplifies navigation through the camera’s menu, ensuring that users can easily access settings and adjust parameters according to their preferences. Additionally, the camera supports video recording, allowing users to capture moments in motion, further expanding its functionality.

The Eye-Q has an integrated flash that automatically adjusts according to lighting conditions, which is especially beneficial for beginners who may not yet be familiar with manual flash settings. Furthermore, the camera includes a built-in memory option, along with compatibility for external memory cards, enabling users to store an ample amount of images and videos.

Overall, the Concord Camera Eye-Q is a solid choice for those seeking an affordable, all-in-one digital camera. With its combination of good image quality, user-friendly features, and compact design, it serves as an excellent introduction to the world of digital photography. Whether for family gatherings, travel, or everyday moments, the Eye-Q ensures that users can capture their experiences easily and beautifully.