APPENDIX
GETTING HELP
You can get help from the troubleshooting section, FAQ or Customer Support on our website.
Troubleshooting Section in this User’s Guide
Please refer to the Troubleshooting section first, as it contains some of the most common problems that users encounter.
Website FAQ
Please visit our website at
Website Customer Support
If the problem you are encountering is not listed in the FAQ section, please send us an email through our web site by clicking on Contact Us.
If you have questions concerning the operation of the camera or software installation, please have the following information ready before you contact us:
Camera Information: | Computer Information: |
Name of camera model: | Operation System: |
Camera Serial Number: | Computer Maker and Model: |
| Exact Error Message Received: |
For ArcSoft Technical Support on Photo Editing Software, please contact:
In the USA and Canada | Europe |
ArcSoft, Inc. | Unit 14, Shannon Industrial Estate |
46601 Fremont Blvd. | Shannon, Co. Clare, Ireland |
Fremont, CA 94538 | Tel: +353 (0) |
Tel: (510) | Fax: +353 (0) |
Fax: (510) | |
|
China | Japan |
ArcSoft Beijing Co., Ltd. | ArcSoft Japan |
No. 6 South Capital Gym Road | 9F, |
Beijing New Century Hotel Office | |
Building, #1060 | Tokyo |
Beijing 100044, China | Tel: |
Tel: | Fax: |
Fax: | |
|
Latin America (local call only) Tel (Brazil):
Taiwan
ArcSoft Inc. Taiwan Branch Tel: +886 (0)
Concord and the Concord logo are registered trademarks or trademarks of Concord Camera Corp., in the United States and/or other countries. Microsoft and Windows are either registered tr ademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mac and Macintosh are registered trademarks or trademarks of Apple Computer, Inc. in the U.S. and other countries. All other brands and product names are either registered trademarks or trademarks of their respective owners.
This product contains the software product of FUJIFILM “Exif Toolkit For Windows Ver.2.5 (Copyright (C)
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