Sony DSC-P72, DSC-P32 Symptom Cause Solution Image is too bright, Macro mode does not, Flash

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Symptom	Cause						Solution
The image is too bright.	• You are shooting a spot lighted subject in a dark						p Adjust the exposure (page 50).
	location such as on a stage.
	• The brightness of the LCD screen is too high.						p Adjust the brightness of the LCD screen (page 107).

The image is	• [PFX] (P. Effect) is set to [B&W].						p Cancel the mode (page 60).
monochrome (black and
white).

Vertical streaks appear	• The smear phenomenon is occurring.						p This is not a malfunction.
when you are shooting a
very bright subject.

You cannot shoot images.	• No “Memory Stick” is inserted.						p Insert a “Memory Stick” (page 23).
	• The capacity of the “Memory Stick” is						p Delete the images saved in the “Memory Stick,” or format it.
	insufficient.						p Change the “Memory Stick.”
	• The write-protect switch on the “Memory Stick”						p Set it to the recording position (page 109).
	is set to the LOCK position.
	• You cannot shoot while the flash is charging.						—
	• The mode selector is not set to					when you	p Set the mode selector to				(page 26).
	want to shoot a still image.
	• The mode selector is not set to					when you	p Set the mode selector to				(page 72).
	want to shoot a movie.

The macro mode does not	• When shooting still images,				(Camera) is set		p Cancel the mode (page 58).
function (DSC-P72 only).	to	or		.

Cannot shoot images with	• The mode selector is set to				or SET UP.		p Set it to a setting other than				, or SET UP (page 32).
the flash.	• The flash is set to (No flash).						p Set the flash to “Auto” (No indicator), (Forced flash), or
							(Slow synchro) (page 32).
	• When shooting still images,				(Camera) is set		p Cancel the mode (page 58).
	to .
	• [Moving Image] is not set to [Clip Motion] in the						p Set it to [Clip Motion] (page 106).
	SET UP settings.

The eyes of the subject	—						p Set [Red Eye Reduction] to [On] (page 33).
come out red.

The date and time are	• The date and time are not set correctly.						p Set the correct date and time (page 21).
recorded incorrectly.

Troubleshooting

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Contents Enjoying movies Model No. DSC-P32/P72 Serial NoFor the Customers in the U.S.A Declaration of ConformityRegulatory Information For the Customers in Europe For the Customers in the U.S.A. and CanadaN50 For the Customers in the U.S.A. and Canada Memory StickBefore using your camera Flash Power zoom lens for the DSC- P72 onlyDo not get the camera wet Do not expose the camera to sand or dustTrademarks Table of contents Still image editing TroubleshootingEnjoying movies Enjoying images on your ComputerDSC-P72 Identifying the partsFinder Self-timer/recording lamp red 31/27AE/AF lock lamp green Jack coverAF illuminator Identifying the parts DSC-P32Qa qs qd qf qg qh qj Charging the batteries Preparing batteriesAcceptable batteries Batteries that cannot be usedCharging time Nickel-Metal Hydride Charging time BatteryClose the battery cover Open the battery coverInserting the batteries Insert the batteriesPower Save function When the Power Save function is OnShooting still images Under the average conditions1 Shooting3 movies Playing back2 still imagesPower sources Using an external power source Using your camera abroadAuto Power Off function Turning your camera on/off How to use the control buttonPress Power to turn on the camera To turn off the powerSet the mode selector to Setting the date and timeIs shown above and V is shown below the selected item Select OK with B on the control button, then press zDate and time are set and the clock will start to keep time Open the Memory Stick cover Inserting and removing a Memory StickSlide the cover in the direction of the arrow Insert the Memory StickSetting the still image size Number of images that can be saved in a Memory Stick2 Image size and qualityBasic still image shooting using auto mode Set the mode selector to , and turn on the cameraPress and hold the shutter button halfway down Position on the mode selector About Auto Focus Basic still image shooting using auto modeChecking the last image shot Quick Review Press b 7 on the control buttonSmart zoom Using the zoom featureWhen the zoom is set all the way to Set the mode selector to Press B on the control buttonShooting close-ups Macro DSC-P72 only Using the self-timer Self-timer indicator appears on the LCD screenTo cancel the self-timer during the operation Selecting a flash mode When shooting against a light sourceFlash mode has the following features Before flashed When flashedTo reduce red-eye when shooting live subjects Settings page 106. appears on the LCD screenShooting with the AF illuminator Shooting with the finder SET UP screen appears Set the mode selector to SETMode selector to to shoot your image Inserting the date and time on a still imageViewing on the single-image screen Viewing images on the LCD screen of your cameraSingle single-image screen Index nine-image screenImage screen Viewing on the index nine- or triple-image screenTo display the next previous Index ScreenTurn on the TV, and set the TV/ Video switch to Video Viewing images on a TV screenPress b/B on the control button to select the desired image Ntsc system Watching images on a TV screenPAL system PAL-M systemDeleting images To cancel the deletionPress Delete Select Delete with v on the control button, then press zDelete mark is indicated on Deleting on the Index nine-image screenSelect Exit with b on the control button, then press z Images with marks have been deletedDeleting still images Select Cancel with V on the control button, then press z To cancel the formattingFormatting a Memory Stick Select OK with v on the control button, then press zChanging menu settings How to setup and operate your cameraChanging items in the SET UP screen To turn off the SET UP screen displayMode selector SET UP Set the mode selector to Press MenuDeciding the still image quality Creating or selecting a folderTo cancel changing the recording folder To cancel folder creationCreating a new folder Selecting the recording folderChoosing a focus method Multipoint AFCenter AF Focus preset Setting the distance to the subjectMenu settings Shooting techniquesTo return to auto focus mode Adjusting the exposureEV adjustment To return to auto adjust modeFor the DSC-P72 Set the mode selector to or Press Menu Selecting a metering modeMulti-pattern metering Spot meteringTo cancel spot metering Adjusting color tonesTo return to automatic settings White BalanceAdjusting the flash level You can adjust the amout of flash lightFlash level Shooting multiple frames Clip MotionTo delete shot images in the midst of shooting Multi Burst Shooting in Multi Burst modeShoot your image Frames will be recorded as one image image size 1.2MShooting still images for e-mail Shooting two images in successionBurst MailVoice Shooting still images with audio filesYou can record still images with audio files Release the shutter button for up to 40 secondsShooting according to scene conditions Twilight portrait modeTo return to the normal shooting Select Camera with b, then select the desired mode with v/V, select Auto or Program NR slow shutterAdding special effects To cancel Picture EffectPicture Effect , select OffWhen multiple folders are created in the Memory Stick To cancel the selection, select Cancel Selecting the folder and playing back imagesAdjust the zoom with the zoom W/T buttons To cancel enlarged viewingEnlarging a portion of a still image Enlarging an imagePlaying back successive images To cancel the slide show settingRecording an enlarged Slide showRotating still images To cancel the rotationTo skip to the next/previous image during slide show RotatePlaying back continuously Playing back images shot in Multi Burst modePlaying back frame by frame To pauseTo delete shot images Protecting images To cancel the protectionProtect On the single screenTo protect all the images in folder To release protectionTo release protection of all the images in the folder On the Index triple-image screenTo cancel the resizing Changing image sizeResize Print Dpof mark Choosing images to printTo delete the mark Select Dpof with b/B, then press zTo delete all the marks from the images in the folder To cancel the markingPress Menu Select OK with B, then press z Select Dpof with v , then press zTo shoot with a self-timer Indicators on the screen while you are shooting moviesShooting movies Before operationTo adjust the volume Indicators on the screen while you are viewing moviesViewing movies on the LCD screen To fast-forward / rewindDeleting movies To cancel the deletionSelect Delete with v , then press z Repeat to delete other movies Press DeleteTo delete all the images in the folder Or 7, select Exit, select Exit Editing movies File numbers assigned when movies are cutCutting movies Playback of the movie startsTo cancel cutting Deleting unnecessary portions of moviesDecide on a cutting point Contents of the CD-ROM USB modeCopying images to your computer For Windows users Recommended computer environmentClick Next. When the Information screen appears, click Next Installing the USB driverClick Cyber-shot on the model selection screen Click USB Driver on the title screenClick Next. When License Agreement screen appears, click Yes Installing Image TransferInstalling ImageMixer Click FinishFollow instructions on each succeeding screen Connecting the camera to your computer For Windows 2000, Me, or XP users Copying images using Image TransferFor Windows 98 or 98SE users Windows 98/98SE/2000/MeCopying images without using Image Transfer Changing Image Transfer settingsWhen a removable disk icon is not shown Double-click My Computer, then double-click Removable DiskViewing the images on your computer Copying images using the Windows XP AutoPlay wizardClick Next Double-click My Documents on the desktopImage file storage destinations and file names Example when viewing folders on Windows Me999MSDCF Folder File name File meaningConnecting your camera to your computer Installing the USB driverCopying images to your computer For Macintosh users Steps your OS requiresDouble-click the newly recognized icon on the desktop Copying imagesViewing the images on your computer For Mac OS X usersStart ImageMixer Click Creating a Video CDDrag & drop the desired file or album to the menu screen For the Macintosh editionBattery and power TroubleshootingWhile shooting still images Shooting still images / moviesMacro mode does not Symptom Cause Solution Image is too brightImage is Monochrome black White Vertical streaks appearDeleting/editing an image Viewing imagesComputers Memory Stick Others Following messages appear on the LCD screen Turn the power off and on Message Meaning/ Corrective ActionAgain Self-diagnosis display 100If a code starting with an alphabet letter appears 101 Number of images that can be saved/ shooting timeWhen the mode selector is set to Menu items102 103 When Camera is set to Auto, these items are not displayedInterval 104105 When the mode selector is set to106 SET UP itemsCamera Memory Stick Tool107 SetupCleaning Precautions108 Do not leave the camera in the following placesHow to charge Internal rechargeable button batteryMemory Stick 109Effective use of the battery Nickel-metal hydride batteries110 Specifications Battery chargerBattery life 111112 Accessories113 LCD screenFor shooting still images 54-57Recordable time indicator 101/ Self-diagnosis display 114For shooting movies 115 Recording mode indicator 73 N Playback indicator 73/VolumeFor still image playback For movie playback Numbers in parentheses indicate116 IndexPAL 117Page Page 8 0 8 7 7 1