TROUBLESHOOTING
5.1 Error Message Table
Symptoms | Causes |
| Solutions |
The power won’t turn | • The battery is out of power. | • Use the AC power adapter to charge | |
on. | • The AC power adapter is not con- |
| the battery. |
| nected or is damaged. | • Make sure the AC power is con- | |
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| nected and it's not damaged. |
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| |
The power turns off | • The battery is out of power. | • Use the AC power adapter to charge | |
during use. | • Auto power off is enabled. |
| the battery. |
| • The battery/SD card cover is opened | • Switch on the power. | |
| when in use. | • Do not open the battery/SD card | |
| • The adapter has not been connected |
| cover when the camera is in use. |
| properly. | • Connect the adapter correctly. | |
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| |
The battery power is | • The external temperature is too cold. | • Keep the camera away from extreme | |
being used up too | • The battery is not used for a long |
| temperatures. |
quickly. | time. | • Recharge the battery with AC power | |
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| adapter. |
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| |
The camera does not | • The camera is not set at Recording | • Set the Mode Dial to Capture Mode. | |
take pictures when the | Mode. | • | Replace the battery. |
shutter button is | • The battery is weak. | • Switch on the power. | |
pressed. | • The power has not been switched |
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| on. |
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| |
The | • Select the correct focus range. | • If the subject is within 15 cm, select | |
blurred. |
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| Macro mode. |
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| |
The flash does not fire. | • The camera flash is turned off. | • Set the flash mode to Auto Flash or | |
| • The light source is sufficient. |
| Forced Flash mode. |
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| |
There is something | • White balance is not set properly. | • Set the white balance to Auto mode | |
wrong with the color of |
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| or other suitable mode. |
the captured image. |
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The picture is too bright | • There is excessive or inadequate | • | Reset exposure compensation. |
or too dark. | exposure. |
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The LCD monitor is not | • The LCD monitor plastic cover is | • You should clean the LCD cover. | |
clear. | dirty. |
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| |
The camera cannot | • Cable is not connected properly. | • Check the cable connection. | |
download images to the | • Camera is off. | • Turn on the power. | |
PC. | • There are no battery or the adapter | • Load new battery or check the AC | |
| is not well connected. |
| power adapter connection. |
| • OS is not Window 98SE | • | Install Windows 98SE/2000/ME/XP |
| /2000/ME/XP or PC is not equipped |
| and USB Port. |
| with USB port. | • | Install USB Driver. |
| • USB driver is not installed. |
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English
Troubleshooting 37