ZyXEL Communications IPC-3605N manual Trouble with Active, No User Interface in the Browser

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8.4 Trouble with Active X

After launching your browser and entering your camera’s IP address, you’ll be asked for the username and password combination (Default is admin/admin, case sensitive.)

No User Interface in the Browser

This issue could have three possible causes.

1)ActiveX was not installed. Follow the instructions on-screen to install ActiveX, or you won’t have access to the user interface.

Note:

ZyXEL’s ActiveX components only support 32-bit Internet Explorer. If your computer is running a 64-bit operating system, you’ll still need to use a 32- bit browser to access the camera.

2)ActiveX was installed but not enabled. Ensure that ActiveX has been properly registered in Internet Explorer. Make sure that both USActiveX.cab and IPCamClientActiveX.cab are registered under the Tools > Manage Add-Ons menu in Internet Explorer.

3)Browser security settings. Ensure your browsers security settings allow the installation of ActiveX by adding the IP address of the camera to the list of trusted sites in Internet Explorer.

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Contents IPC-3605N Page Contents FCC Interference Statement Important Notices Regulatory NoticeConventions in this Manual About This ManualGetting to know your IPC-3605N Package Contents Features Camera Layout Red IR LEDs Left, Blue Status LED Right LED Status IndicatorDigital I/O Connector Block Connecting your IPC-3605N InstallationWireless Wall and Ceiling Mounting Dismounting the Camera Disassemble/Assemble the camera stand Initial Setup Accessing your camera Accessing via iSecurity+ Web App CloudEnabled Viewing Accessing via iSecurity+ Smartphone AppPage Page Layout Page Voice Communication IconsAccessing via iPhone/Smartphone Web Browser Page Accessing via 3GPP Mobile Phone Configuration Video Settings Camera Settings Page User Settings Audio SettingsPage Ethernet Settings Network SettingsWireless Settings Network Bandwidth Network DiagnosticAdvanced UPnP Ddns9 QoS 8 RTPEvent Servers Event SetupMail Server Xxxx@xx.com FTP ServerNotify Server Image ServerHttp Server API ID SMS ServerTrigger Setup Page 4 I/O Status Motion DetectionAudio Detection Recording Setup Date Recording HistoryMulti-Camera Page Event Viewer Log MaintenanceSystem Maintenance InformationProfile Management Reboot Camera Firmware Update Reconfiguring Your Device TroubleshootingCabling Check Resetting to Factory Defaults No User Interface in the Browser Trouble with ActivePage Trouble with Remote Viewing on Browser Page Symptoms, Causes, and Solutions Both the IPCamClientActiveX.cab and USActiveX.cab control Internet connection error Settings page, or visit speedtest.net http//speedtest.net Technical Support Information Snapshots often suggests a problem with the memory cardACG, AWB, AES Technical Specifications5C ~40C GPL Open-Sourced ComponentsIwlist V29 Libcrypto.so.0.9.8 V0.98m Libsockipc.so.1.2 V2.11 GPLv3 Libssl.so V0.98m GNU General Public License Page Page Page GNU Library General Public License Page Page Page Page Page Page Page Preamble GNU General Public LicenseTerms and Conditions Basic Permissions Conveying Verbatim Copies Page Additional Terms Acceptance Not Required for Having Copies No Surrender of Others Freedom Revised Versions of this License How to Apply These Terms to Your New Programs