Pelco DVR5100 manual Product Warranty and Return Information

Page 119

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on DX Series digital video recorders, DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, NVR300 Series network video recorders, and Endura® Series distributed network-based video products.

•Three years on Camclosure® and Pelco-branded fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on EH1500 Series enclosures.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Spectra Mini, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit Ti and TI2500 Series thermal imaging products.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Two years on Intelli-M®eIDC controllers.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

11-11-08

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY

Manual #

Date

Comments

C1697M

8/06

Original version.

C1697M-A

7/08

Modified Quick Search, Enhanced Search, Recording Schedule, and Storage.

C1697M-B

11/08

Updated information to reflect the latest feature set.

Pelco, the Pelco logo, Camclosure, Coaxitron, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. Spectra III is a trademark of Pelco, Inc.

DLP is a registered trademark of Texas Instruments Incorporated. Intel and Pentium are registered trademarks of Intel Corporation. Intel Core is a trademark of Intel Corporation.

Microsoft, Windows, and DirectX are registered trademarks of Microsoft Corporation. QuickTime is a registered trademark of Intel Corporation.

© Copyright 2008, Pelco, Inc. All rights reserved.

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Contents DVR5100 Series Hybrid Video Recorder Page Contents Managing Exported Video Setting Service Permissions List of Illustrations C1697M-B 11/08 Page List of Tables Function DVR5100 Remote Client WelcomeClose all programs, including any antivirus software Installing the Remote ClientInstalling the Remote Client Application Minimum System RequirementsCreating a NEW Connection Setting UP Server ConnectionsGetting Started Dialog Box Logging on 8 layout Main Application Window OverviewC1697M-B 11/08 Keyboard Shortcuts Remote Client Controls and ShortcutsTooltips Shortcut MenusSelecting Video to Display Operating the Remote ClientMonitoring Live Video and Audio Filtering the Camera View Disconnecting CamerasUsing Filters to Limit the Camera List To set up a filterRemoving Camera Locations and Group Filters Navigation Explorer View, Sorted by Camera Number Arranging Cameras in the Explorer ViewIcon Description Video ControlsAdjusting the Iris Using Digital Zoom Controls Adjusting the FocusDigital Zoom Controls Controlling PTZ CamerasPatterns Using PATTERNS, PRESETS, and ScansPresets To scan is to view an area by automatically panning a camera ScansZoom In and Out Stopping a ScanRotate the Camera Motion Detection Activating the Wiper CommandClick OK to close this screen Device Properties and SettingsViewing Device Properties Viewing Advanced Device PropertiesDVR5100 can be queried for diagnostic information Camera SettingsViewing Diagnostic Properties Exiting a Camera Menu Using Camera MenusAccessing a Camera Menu Action Description Executing ScriptsStopping a Script Activating a Script ManuallyWorking with Alarms Alarms, Relays, and Manual RecordingReading Alarm Comments Alarm NotificationAcknowledging AN Alarm Snoozing AN AlarmSending ALL Associated Cameras to the Workspace Adding a Note to the System LOGC1697M-B 11/08 Activating a Relay Activating RelaysStopping a Manual Recording Manually Recording Video and AudioManually Recording a Video Segment Perform one of the following options Searching for VideoQuick Search Scroll backward by rotating your mouse wheel Click zoom out Enhanced SearchPerforming AN Enhanced Search Enhanced Search Filters Area To specify the time range manually, do one of the followingRemoving Cameras Specifying Cameras AS Search CriteriaReviewing Enhanced Search Results Specifying Recording Type FiltersUnlocking a Search Result Locking and Unlocking Search ResultsPrinting Enhanced Search Results Locking a Search ResultPlaying Back Video 4X normal speed 15X normal speed 60X normal speed Standard PlaybackNumber of Clicks Speed Synchronous Playback Synchronous PlaybackStopping AN Export Process Exporting VideoExporting Live or Recorded Video Starting AN Export ProcessExporting Recorded Video During Playback Go to Live CommandCapturing and Exporting Snapshots Exporting ALL Video FramesCapturing a Snapshot Managing Exported VideoC1697M-B 11/08 Logged Main Events Logged Sub Events Working with System LogsClick Search Log Viewing the System LOGSearching the System LOG C1697M-B 11/08 Adding Manual LOG Entries Printing a System LOGExporting a System LOG Remote Client Setup Screen Setup Using the Remote ClientIcon Device Type Configuring DevicesAlarmArray Camera Selecting a DeviceNaming Devices Copying Device SettingsRestoring Device Defaults Assigning a Device Location Device Icon Description Working with DevicesTable H. Devices Working with the General TAB CamerasCreating a Camera Group Operating a Camera in Covert ModeSelecting Video Termination Selecting a Camera Group Adding Cameras to a Camera GroupModifying a Camera Group Name Deleting a Camera GroupCamera Association Setting Up Audio AssociationsConfiguring the Camera Settings Working with the Configuration TABSetting the Noise Filter Option Description Working with the Motion TABUnderstanding the Motion Threshold Understanding the Threshold Percent Motion Zone and Threshold Blocks Example Blocks. These values are derived as followsClick Clear. All three motion zones are cleared Setting Up Motion DetectionClearing Motion Detection Settings Working with the Audio TABEnabling Audio Service Accessing DVR OptionsSpecifying the DVR Name and Location Alarm ArraySetting UP the Serial Port Creating AN Alarm Input Name Accessing Alarm Array OptionsModifying the Alarm Array Device Name Specifying Alarm Array LocationSetting AN Alarm Input Polarity and Dwell Time Specifying AN Alarm Input LocationSetting Alarm Response Characteristics Modifying the Relay Array Device Name Accessing Relay Array OptionsRelay Array Specifying a Relay Array Location Setting Relay Output CharacteristicsAccessing the System Logger Options System LoggerSelecting the LOG Level Setting the Pruning PeriodModifying the System Logger Device Name Option Label Default Value Role Administrator Using a Default RoleAdministrator Maximum Level of AccessOption Label Option Label Default ValueManager OperatorGuest Table M. Operator Role Default Settings Sheet 2Adding a NEW Role Assigning Permissions Assigning Permissions to System FeaturesSelecting Services Setting Service PermissionsSetting Device Permissions Deleting a Role Excluding Devices and ServicesAssigning a Role to a User Managing UsersAdding NEW Users Selecting User Notification Preferences Viewing User PermissionsDisplaying the Time Zone Setting UP Export and Snapshot DefaultsSetting Up Exported Files Default Directory Removing Users Editing Default User SettingsAdding a NEW Event Group Configuring Event GroupsDeleting AN Event Group Setting PRE- and POST-ALARM Video Recording TimesRecording Schedule Screen Recording Schedule SetupClearing a Weekday Schedule Deleting a Recording ScheduleCreating a Recording Schedule Copying and Reusing a Recording Schedule Modifying a Recording Schedule Global Settings Recording Storage SetupEstimated Storage Endurastor SettingsPrivacy Settings Estimated Alarm VideoAdding a Script Creating ScriptsModifying Script Content 104 C1697M-B 11/08 Modifying a Script Schedule Deleting a Script Playing Back Exported Files Accessing Exported FilesTools Setup Working with the Endura PlayerVolume Control ON-SCREEN Playback Controls Authenticating a FileOpening a File Authentication Succeeded Exported File Properties 112 C1697M-B 11/08 Go to Tools Setup. a dialog box appears Modifying Player SettingsPlayer with Motion Overlays Using Extended ViewIndex Access to devices, limiting 86 assigning Features, access to 81 filters CameraSetting up 69 notification Selecting devices 90 permissions, viewing 89 profile Preconfigured Service permissions, settingUnlock video 81 unsupervised alarm mode 75 user Activating 27 scriptPage Product Warranty and Return Information
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DVR5100 specifications

The Pelco DVR5100 is a versatile digital video recorder designed for security and surveillance applications. As part of Pelco's robust lineup of video management equipment, the DVR5100 offers a variety of features and technologies that make it an excellent choice for both commercial and residential environments.

One of the main attractions of the Pelco DVR5100 is its ability to capture and store high-quality video from multiple cameras. It supports various resolutions, ensuring that users can achieve optimal image clarity. The device typically accommodates up to 16 camera inputs, making it ideal for large-scale monitoring needs.

A notable feature of the DVR5100 is its advanced compression technology. By using H.264 encoding, the DVR can efficiently reduce the file size of recorded video without compromising on quality. This means that users can store more footage for extended periods without needing to upgrade their storage capacity frequently. The DVR also supports simultaneous recording and playback, allowing users to monitor live feeds while reviewing previous recordings.

Remote accessibility is another key characteristic of the DVR5100. Thanks to its integrated network functionality, users can access the system from anywhere with an internet connection. This capability is invaluable for security personnel or business owners who need to keep an eye on their premises while away. The device is compatible with various mobile applications, facilitating real-time monitoring directly from smartphones or tablets.

Additionally, the DVR5100 features customizable recording settings. Users can choose from various recording modes – continuous, scheduled, or event-triggered – to best suit their surveillance needs. The inclusion of motion detection technology further enhances its functionality, allowing the system to capture footage only when activity is detected, thus conserving storage space and reducing the clutter of non-critical recordings.

The user interface of the DVR5100 is designed with simplicity in mind, offering intuitive navigation through its menus and settings. This ease of use is complemented by comprehensive search features, enabling quick retrieval of recorded videos based on time, date, or event type.

In summary, the Pelco DVR5100 is a robust digital video recorder that excels in providing high-quality surveillance capabilities, advanced compression technologies, and user-friendly features. Whether for a small business or a large security operation, the DVR5100 stands out as an efficient and reliable solution for comprehensive video management and monitoring needs.
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