GE HO98067 user manual Trouble Shooting

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Trouble Shooting

1.Camera will not turn on

Make sure the camera is plugged into the USB port correctly

Make sure your USB port is functioning properly. You may need to install updates, service packs, or patches for your operating system from Microsoft’s® website, www.microsoft.com. Go to “Windows Update” under Resources.

2.Uninstall the MiniCam™ Pro driver  Close all open applications.

 Go to the Start Menu _ (Settings in some operating systems) _ Control Panel _ Add/Remove Programs

 Select “USB PC Camera 302”

 Select “Remove”, then “OK” to uninstall the driver.

 Select “Yes, I want to restart my computer”, then “Finish”.  Your computer will now reboot.

3.“Can’t detect camera”, “Can’t find VFW driver”, or “Can’t find camera driver” errors  Close all open applications.

 Unplug the MiniCam™ Pro from your computer.

 Uninstall the MiniCam™ Pro software according to the directions above, then reboot your computer.

 Re-install the MiniCam™ Pro driver according to the installation directions, then reboot your computer.

 Plug in your MiniCam™ Pro.

4.Problems with NetMeeting

Visit http://www.microsoft.com/windows/netmeeting/

5.Problems with Photo Impression™ or Video Impression™

Visit http://www.arcsoft.com

6.Problems with MSN™ Messenger

Visit http://messenger.msn.com

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Contents MiniCam Pro Table of Contents System Requirements Maintenance Care and StorageCamera Contents Read Before Using Your MiniCam ProInstallation Page Welcome to PhotoImpressions Features includePhotoImpressions To Open ArcSoft PhotoImpressionUsing Photo Impression Working with Video Impression Video ImpressionArcSoft Video Impression Getting Started Windows NetMeeting Windows XP click on Actions Start a Video Conversation MSN MessengerTrouble Shooting FCC Statement TWO Year Limited Warranty