Kodak C763 manual Troubleshooting, Camera/computer communications, Status Solution

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Troubleshooting

For step-by-step product support, visit www.kodak.com/go/c763support and select Interactive Troubleshooting & Repairs.

Camera

Status	Solution
The camera does	■ Turn on the camera (page 2).
not work.	■ Install new batteries (page 2) or charge rechargeable batteries.
	■ Turn camera off, then back on.
Camera/computer communications

Status	Solution
The computer does	■ Visit www.kodak.com/go/c763support.
not communicate	■ Turn on the camera (page 2).
with the camera.	■ Install new batteries (page 2) or charge rechargeable batteries.
	■ Connect cable to camera and computer port (page 34).
	■ Install the software (page 33).
	■ Disconnect the USB cable. Close all software applications. Re-install
	the software (page 33).
	■ Disconnect camera from the computer. Close all software applications,
	reconnect camera.
Cannot transfer	■ Disconnect the USB cable. (If using camera dock or printer dock,
pictures.	disconnect cable and remove camera from dock). Close all open
(The Add New	applications. Re-install the software (page 33).
	■ Disconnect the USB cable. Close all open applications. Re-install the
Hardware Wizard
cannot locate	software (page 33).
drivers.)

38 www.kodak.com/go/support