Warranty and After-sales Service
For repair, handling and care, first consult the dealer from whom you purchased the camera.
Warranty (separately attached)
Before accepting the warranty card, please make sure that the date of purchase and dealer of purchase and the dealer's details have been completed. After reading the warranty, keep it in a safe place.
Warranty period (main unit): one year from the date of purchase
When requesting service
Contact the dealer from whom you purchased the camera.
Note: Transportation cost for taking/bringing back the product to/from repair, shipping costs or carrying charges are at the customer’s expense. When shipping the product, pack the unit appropriately and use a shipping method such as registered mail or express mail to prevent loss of the product.
During the warranty period
Repairs will be made by the dealer from whom you purchased the camera according to the contents of the warranty. For repair, take the product and the warranty to the dealer from whom you purchased the camera.
Outside the warranty period
Repairable products can be repaired for a charge upon request. However, the minimum holding period of performance parts for repairing digital still cameras is 8 years after termination of production.
Note: Performance parts for repair are parts necessary to maintain the functions of the product.