Help Desk / Support Details

Things to consider when operating the Bulldog Camera

1.To extend the operating distance of the camera from your TV or VCR you will need to purchase a suitable A/V extension Cable and gender changers where necessary. It is better to use one cable of the correct length than 3 or 4 shorter cables with adapters. Use of more adaptors can degrade the picture quality and reduce the effective cable length. Many electronic and hardware stores can make suitable cables and terminate them for you. Consult with your local dealer for more information.

2.The camera must not be placed where it looks directly into the sun or any other bright light source, as this will not only result in a poor image, but will eventually damage the electronics of the camera.

3.Areas with a high degree of contrast in the light levels may require re-positioning of the camera in order to obtain the best image.

4.The best viewing angle is achieved by placing the camera in a position where it is looking down on the subject.

5.IMPORTANT: For night-time use or when situated in a dimly-lit environment the camera will automatically activate the Infra-Red LEDs and change to a Black & White image. You will then be able to view the area within range of the Infra-Red LEDs.

Swann Technical Support

All Countries E-mail: tech@swann.com.au

Telephone Helpdesk

UNITED STATES toll free

1800-627-2799

1877-274-3695

(Sun-Thurs, 2pm-10.00pm US PT)

USA Exchange & Repairs

562-777-2551

(Mon-Fri, 9am-5.00pm US PT)

AUSTRALIA toll free

1300 13 8324

(Mon-Fri, 9am-5.00pm Aus ET)

International +61 3 8412 4610

(Mon-Fri, 9am-5.00pm Aus ET)

See http://www.worldtimeserver.com for information on different time zones

and the time in Melbourne Australia compare to your local time.

www.swannsecurity.com

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