Swann 105 warranty HelpDesk/SupportDetails, Warranty Information

Help￿Desk￿/￿Support￿Details

Swann￿Technical￿Support

All￿Countries￿E-mail:￿tech@swann.com.au

Telephone￿Helpdesk

UNITED￿STATES￿toll￿free

1-800-627-2799,￿1-877-274-3695

(Sun,￿2pm-10pm￿US￿PT)

(Mon-Thurs,￿6am-10pm￿US￿PT)

(Fri,￿6am-2pm￿US￿PT)

USA Exchange￿&￿Repairs

562-777-2551

(Mon-Fri,￿9am-5pm￿US￿PT)

AUSTRALIA toll￿free

1300￿138￿324

(Mon,￿9am-5pm Aus￿ET)

(Tues-Fri,￿1am-5pm Aus￿ET)

(Sat,￿1am-9am Aus￿ET)

NEW￿ZEALAND￿toll￿free

0800￿479￿266

(Mon,￿11am-7pm￿NZ￿DT)

(Tues-Fri,￿3am-7pm￿NZ￿DT)

International +61￿3￿8412￿4610 (Mon-Thurs,￿12am-7am￿&￿3pm-12am￿GMT)

(Fri,￿12am-7am￿&￿3pm-11pm￿GMT)

See￿http://www.worldtimeserver.com￿for￿information￿on￿different￿time￿zones

and￿the￿time￿in￿Melbourne Australia￿compare￿to￿your￿local￿time.

Warranty Information

Swann￿Communications￿warrants￿this￿product￿against￿defects￿in￿workmanship￿and￿material for￿a￿period￿of￿one￿(1)￿year￿from￿it’s￿original￿purchase￿date. You￿must￿present￿your￿receipt as￿proof￿of￿date￿of￿purchase￿for￿warranty￿validation. Any￿unit￿which￿proves￿defective￿during the￿stated￿period￿will￿be￿repaired￿without￿charge￿for￿parts￿or￿labour￿or￿replaced￿at￿the￿sole discretion￿of￿Swann. The￿repair￿or￿replacement￿will￿be￿warranted￿for￿either￿ninety￿days￿or the￿remainder￿of￿the￿original￿one￿year￿warranty￿period,￿whichever￿is￿longer. The￿end￿user￿is responsible￿for￿all￿freight￿charges￿incurred￿to￿send￿the product to￿Swann’s￿repair￿centres. The￿end￿user￿is￿responsible￿for￿all￿shipping￿costs￿incurred￿when shipping￿from￿and￿to￿any country￿other￿than￿the￿country￿of￿origin. The￿warranty￿does￿not￿cover￿any￿incidental, accidental￿or￿consequential￿damages￿arising￿from￿the￿use￿of￿or￿the￿inability￿to￿use￿this product. Any￿costs￿associated￿with￿the￿fitting￿or￿removal￿of￿this￿product￿by￿a￿tradesman￿or other￿person￿or￿any￿other￿costs￿associated￿with￿its￿use￿are￿the￿responsibility￿of￿the￿end user. This￿warranty￿applies￿to￿the￿original￿purchaser￿of￿the product only￿and￿is￿not transferrable￿to￿any￿third￿party.

Unauthorised￿end￿user￿or￿third￿party￿modifications￿to￿any￿component￿or￿evidence￿of￿misuse

or￿abuse￿of￿the￿device￿will￿render￿all￿warranties￿void.

www.swannsecurity.com

4

English

Super￿Night￿Owl￿105

Powerful￿Night￿Vision

Security￿Camera

Sees￿in￿the￿dark,￿indoors￿&￿outdoors

If￿this￿device￿does￿not￿work￿when￿you￿first￿plug￿it

in,￿do￿not￿take￿it￿back￿to￿the￿store.

Contact￿the￿Swann￿Helpdesk￿using￿our￿fast￿e-mail￿service tech@swann.com.au or￿call￿us￿on￿one￿of￿the Toll-Free numbers￿shown￿on￿the￿back￿cover￿of￿this￿booklet.

Most￿problems￿can￿be￿quickly￿and￿easily￿fixed￿with￿a simple￿e-mail￿or￿a￿quick￿chat￿with￿one￿of￿our￿friendly technical￿staff.￿(Toll-Free￿available￿in￿the￿US, Australia￿and￿New￿Zealand￿only)

Installation Guide