Swann Alert DVR Camera Kit warranty Help Desk / Support Details, Warranty Information

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Help Desk / Support Details

Swann Technical Support

All Countries E-mail: tech@swann.com.au

Telephone Helpdesk

UNITED STATES toll free

877-274-3695

(Sun-Thurs, 2pm-10.30pm PST)

800-627-2799

(Mon-Fri, 9am-1pm PST) USA Exchange & Repairs 562-777-2551

(Mon-Fri, 9am-5pm PST)

AUSTRALIA toll free

1300 13 8324

(Mon-Fri, 9am-5.30pm Aus EST)

International +61 3 8412 4610

(Mon-Fri, 9am-5.30pm Aus EST)

See http://www.worldtimeserver.com for information on different time zones

and the time in Melbourne Australia compare to your local time.

Warranty Information

Swann warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The repair or replacement will be warranted for either ninety days or the remainder of the original one year warranty period, whichever is longer. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferrable to any third party.

Unauthorised end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

www.swannsecurity.com

English

Alert DVR Camera Kit

4 Channel DVR & 4 OutdoorCams

If this device does not work when you first plug it in, do not take it back to the store.

Contact the Swann Helpdesk using our fast e-mail service tech@swann.com.au or call us on one of the Toll-Free numbers shown on the back cover of this booklet.

Most problems can be quickly and easily fixed with a simple e-mail or a quick chat with one of our friendly technical staff. (Toll-Free available in the US and Australia only)

Installation Guide

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Contents Help Desk / Support Details Warranty InformationTelephone Helpdesk Contents Basic Operation FAQsPowering your DVR & Cameras Connecting your DVR to your monitorDVR boot up Accessing the Menu

Alert DVR Camera Kit specifications

The Swann Alert DVR Camera Kit is a comprehensive security solution designed for both home and business environments, offering a wide range of features, advanced technologies, and reliable characteristics that enhance safety and peace of mind. This system is particularly noteworthy for its high-definition video capabilities, allowing users to monitor their surroundings with exceptional clarity.

One of the main features of the Swann Alert DVR Camera Kit is its ability to provide 1080p full HD video resolution. This ensures that all captured footage is crystal clear, making it easier to identify faces, license plates, and other crucial details. Additionally, the system includes infrared night vision, which allows users to monitor their property even in complete darkness, ensuring 24/7 surveillance.

The kit typically comes equipped with multiple cameras, allowing coverage of various angles around the premises. Each camera features a weatherproof design, ensuring durability against the elements for those positioned outdoors. This resilience makes the Swann system a reliable choice for varied environments, from residential neighborhoods to retail stores.

Another standout characteristic of the Swann Alert DVR Camera Kit is its user-friendly interface. The DVR (Digital Video Recorder) allows for easy navigation and playback of recorded footage. Users can access their camera feeds remotely through a dedicated app, providing real-time monitoring from anywhere. This remote access is complemented by the ability to receive instant alerts and notifications when motion is detected, enabling prompt responses to potential threats.

In addition to motion detection, the Swann system integrates advanced technologies such as Smart Search, which allows users to filter through recorded footage based on specific motion events. This saves time when reviewing footage, making it simple to locate essential clips.

Security is further enhanced with customizable settings, enabling users to adjust motion sensitivity and recording schedules to suit their specific needs. The ability to save footage on both the DVR and external hard drives adds flexibility in data management.

Overall, the Swann Alert DVR Camera Kit combines high-definition video quality, robust features, and user-centric technology, establishing itself as an effective surveillance solution for safeguarding properties. Whether for home or business use, it offers a reliable way to monitor and protect what matters most.