10Frequently asked questions
Is the LCD screen touch-enabled?
The LCD screen is not
Can I switch different slideshow photos by using different memory cards?
Yes. When a memory card is connected to the PhotoFrame, you can play photos on the specific memory card in slideshow mode.
Will the LCD be damaged, if I keep showing the same photo for a long time?
No. The PhotoFrame can display the same photo continuously for 72 hours without any damage to the LCD screen.
Why does my PhotoFrame not show some of my photos?
The PhotoFrame supports only JPEG photos. Ensure that these JPEG photos are not damaged.
Can I use the PhotoFrame during its display
Yes. You can press and hold to wake up the PhotoFrame.
Why does the PhotoFrame not go into auto- off status after I set it?
Ensure that you set the current time, auto- off time, and
Can I increase the memory size to store more pictures on the PhotoFrame?
No. The internal memory of the PhotoFrame is fixed and cannot be expanded. However,
you could switch between different photos by using different storage devices on the PhotoFrame.
After I insert a memory card and transfer all content to the PhotoFrame, I find that the folder structure saved on the PhotoFrame is different from the original structure on the memory card.Why?
The PhotoFrame can only read a folder structure up to 3 levels and write on only
What is the best resolution of photos to be displayed on the PhotoFrame?
The best resolution is 432 x 270, 864 x 540, or a similar aspect ratio.
Why does the PhotoFrame automatically turn off?
If you enable the SmartPower function, the PhotoFrame automatically turns off at the preset time. For details, see section “Set display auto on/off”.
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