See Product Warranty, Liability Exclusions

Q-SEE PRODUCT WARRANTY

Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.

Liability Exclusions:

Any product malfunction or abnormalities in operation or damage caused by the following reasons are not within the free service scope of our company:

1.Equipment damage caused by improper operation.

2.Improper equipment operation environment and conditions (e.g., improper power, extreme environmental temperatures, humidity, lightning and sudden surges of electricity).

3.Damage caused by acts of nature (e.g., earthquake, fire, etc).

4.Equipment damage caused by the maintenance of personnel not authorized by Q-See.

5.Product sold over 12 months ago.

In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our product. To do this, simply fill out the User’s Information Card on our website at www.Q-See.com

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PRODUCT SUPPORT, DOWNLOADS, FIRMWARE UPDATES & MANUALS

24/7 Technical Resources Live Chat (M-F, 9-5 PST) www.Q-See.com/Support