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Technical Support
For technical support issues please visit our website at www.sakarhelp.com. You can find manuals, software and FAQ’s at the website. Can’t find what you are looking for? Fill out an online ticket and one of our technical support team members will answer questions or call
Sakar Warranty Card
This warranty covers for the original consumer purchaser only and is not transferable. Products that fail to function properly UNDER NORMAL USAGE, due to defects in material or workmanship. Your product will be repaired at no charge for parts or labor for a period of one year.
What Is Not Covered By Warranty:
Damages or malfunctions not resulting from defects in material or workmanship and damages or malfunctions from other than normal use, including but limited to, repair by unauthorized parties, tampering, modification or accident.
What To Do When Service Is Required:
When returning your defective product (postage
Copy of original bill of sale
A detailed written description of the problem.
Your return address and telephone number (Daytime)
MAIL TO ADDRESS BELOW:
Sakar International
Attention: Service Department
195 Carter Drive
Edison, NJ 08817
Tel:
You may also visit www.sakar.com for further assistance if necessary or call our tech support department toll free at (877)
Appendix A: Technical Specifications
Image Sensor | 300K pixels CMOS Sensor |
Resolution | 640 x 480 (VGA), 320 X 240 (QVGA) |
Memory | 4M x 16Bit SDRAM |
Number of pictures | High resolution(VGA), low density: 26 photos; High resolution(VGA), high density: 79 photos; |
| Low resolution(QVGA), low density: 106 photos; Low resolution(QVGA), high density: 319 photos. |
Lens | f=4.9mm/F2.8 |
Focus Range | 1m to Infinity |
Shutter Range | 3/2 ~1/2400 second |
Status LCD display | 1.1” CSTN |
Power source | 2 x 1.5V AAA alkaline / USB 5V |
Auto power off | 60 sec. |
PC interface | USB 1.1 |
Operating Systems | Windows 2000/XP |
Weight | Approx. 59g (without 2 AAA batteries) |
Dimensions | 62(H) x 102(L) x 24(T) mm |
File Format | JPEG/AVI |
Exposure / White Balance | Auto /Auto |
Appendix B: Troubleshooting
Q: I have taken photos, but my computer says "No photos in camera." What do I do?
•First, ensure that you have taken photos with your camera. Press the shutter button a few times to take some sample photos and try again. If you still get a no photos error, this indicates that the software was not installed correctly or you may not meet the minimum system requirements.
•System Requirements:
At least a Pentium II 300 MHz, AMD Athlon 300 MHz, or a Celeron 400 MHz or higher, at least 128 MB of RAM. Please note that the older AMD K6 processors will not work. More information about determining your computer's specifications can be found in the General Computer Information section. If you have determined that you have pictures in your camera and you meet the system requirements, follow the steps below to reinstall the software.
•Software
1. First install the software. Click on Start, Settings, Control Panel and Add/Remove programs. You will need to remove PhoTags Express.
After removing it, restart your computer. If your camera is connected, disconnect it.
2.Now reinstall the software. Insert the CD that came with your camera. It should automatically run the installation.
3.Restart the computer.
4.Once your computer is back up, plug the camera into your computer's USB port.
5.
If you are running Windows 2000 or XP: Click on hardware and then Device Manager.
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