Troubleshooting

Q1: How do I configure TCP/IP settings on my computer?

1.Go into the Control Panel and double- click the Network Connections icon,

and then right-click the Local Area Connection icon and then click

Properties.

2. Click Internet Protocol (TCP/IP) and then click Properties. Then click on Use the following IP address, and make sure you assign your network adapter an IP address in the subnet of 192.168.0.x.

Q2: When I click on ActiveX or Java, the image does not load?

A2: First, make sure that you are using a browser that supports ActiveX or Java. Second, make sure that ActiveX or Java is installed and enabled.

Q3: How do I connect the TV-IP400W to my wireless router or access point?

A3: Make sure that you configure the camera to have the same SSID, encryption mode and key (if enabled). Follow the instructions in section 2 to configure the camera with the SSID and encryption key.

Q4: After I successfully configured the TV-IP400/TV-IP400W to match my wireless network settings, I can not connect to the camera.

A4: First, verify that the wireless settings match your wireless network settings. Second, verify that the LINK LED is lit orange. Third, press on the reset button using a paper clip for 15 seconds, then let go. Then reconfigure the camera.

If you still encounter problems or have any questions regarding the TV-IP400/TV-IP400W,please contact TRENDnet's Technical Support Department.

TV-IP400W, tv-ip400, TRENDNET specifications

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