Samsung HZ30W user manual Before contacting a service centre

Before contacting a service centre

Situation	Suggested remedies
The date and time are	Set the date and time in the display settings
incorrect	menu.
The display or buttons	Remove the battery and insert it again.
do not work
The memory card has	The memory card has not been reset.
an error	Format the card. (p. 88)
	If you change the name of a file, your
	camera may not play the file (the name of
Cannot play back files	the file should meet the DCF standard). If
	you encounter this situation, play back files
	on your computer.
	t Make sure that the focus option you set
	is suitable for close-up shots. (p. 46)
The photo is blurry	t Make sure that the subject is within range
	of the flash. (p. 100)
	t Make sure that the lens is clean. If not,
	clean the lens. (p. 92)
The colors in the photo	An incorrect white balance can create
	unrealistic color. Select the proper white
do not match the
	balance option to suit the light source.
actual scene
	(p. 56)

Situation	Suggested remedies
	Your photo is overexposed.
	t Adjust the exposure value. (p. 55)
The photo is too bright	t Adjust the aperture value or the shutter
	speed. (p. 33)
	t Turn off the flash. (p. 43)
	t Adjust the ISO speed. (p. 45)
	Your photo is underexposed.
	t Adjust the exposure value. (p. 55)
The photo is too dark	t Adjust the aperture value or the shutter
	speed. (p. 33)
	t Turn on the flash. (p. 43)
	t Adjust the ISO speed. (p. 45)
	The wide-angle lens may create distortions
The photo is distorted	on the image. This is the normal feature of
	the wide-angle lens.
	t Make sure that the camera is correctly
The TV does not	connected to the external monitor with
	the A/V cable.
display your photos
	t Make sure that your memory card
	contains photos.

Appendixes 98