Appendix
troubleshooting (continued)
Issue | Resolution |
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Some photos will not display in a | Your frame can read up to 4,000 photos. Photos exceeding this limit will not display in a |
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slideshow. | slideshow. |
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The sizes of photos change when rotate | Photos will change size automatically fit the screen according to the degree of rotation |
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the photos. | (90˚, 270˚). |
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The proportion of a photo is not correct. | During a slideshow, press [ | ] and select Aspect Ratio → Original Fit. |
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The clock displays on the screen even | Check if Screen Saver is set to Clock in Settings → Preference. |
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when Photo & Clock view mode is not |
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selected. |
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The preview plays slowly. | When there are many photos or large file sizes, the preview may be slow. |
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Even when there is only one photo on the |
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memory card or the slideshow is paused, | The effect is applied to protect the panel. |
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the slideshow effect is applied to the photo. |
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In what order are the photos displayed on a | The photos are arranged by file names, in the order of number – upper case letter – lower case |
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memory card? | letter. The maximum recognized length of a file name is 25 characters. |
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The slideshow will not start automatically. | Check if Starting Mode is set to Slideshow in Settings → Preference. (p. 21) |
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I activated the Auto Picture On/Off feature, | •• Check if the current time is set correctly. |
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•• If you have pressed [ ] to turn the frame off when the Auto Picture On/Off feature is |
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but the screen does not turn on |
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activated, the screen does not turn on automatically. The screen turns on automatically only |
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automatically. |
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when the screen was turned off automatically via the Off Time setting. | 26 | |||
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I want to reset the frame. | Select Reset Settings in Settings → Update/Reset. | |||
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The frame is not recognized as a removable disk when connected to a PC with the USB cable.
There are 2 USB connectors for the