Samsung SPF-87H, SPF-107H user manual Troubleshooting

Page 26

Appendix

troubleshooting (continued)

Issue

Resolution

 

 

 

 

 

Some photos will not display in a

Your frame can read up to 4,000 photos. Photos exceeding this limit will not display in a

 

slideshow.

slideshow.

 

 

 

 

 

The sizes of photos change when rotate

Photos will change size automatically fit the screen according to the degree of rotation

 

the photos.

(90˚, 270˚).

 

 

 

 

 

 

The proportion of a photo is not correct.

During a slideshow, press [

] and select Aspect Ratio → Original Fit.

 

 

 

 

 

The clock displays on the screen even

Check if Screen Saver is set to Clock in Settings → Preference.

 

when Photo & Clock view mode is not

 

selected.

 

 

 

 

 

 

The preview plays slowly.

When there are many photos or large file sizes, the preview may be slow.

 

 

 

 

 

Even when there is only one photo on the

 

 

 

memory card or the slideshow is paused,

The effect is applied to protect the panel.

 

the slideshow effect is applied to the photo.

 

 

 

 

 

 

In what order are the photos displayed on a

The photos are arranged by file names, in the order of number – upper case letter – lower case

 

memory card?

letter. The maximum recognized length of a file name is 25 characters.

 

 

 

 

The slideshow will not start automatically.

Check if Starting Mode is set to Slideshow in Settings → Preference. (p. 21)

 

 

 

 

I activated the Auto Picture On/Off feature,

•• Check if the current time is set correctly.

 

•• If you have pressed [ ] to turn the frame off when the Auto Picture On/Off feature is

 

but the screen does not turn on

 

activated, the screen does not turn on automatically. The screen turns on automatically only

 

automatically.

 

when the screen was turned off automatically via the Off Time setting.

26

 

 

 

 

I want to reset the frame.

Select Reset Settings in Settings → Update/Reset.

 

The frame is not recognized as a removable disk when connected to a PC with the USB cable.

There are 2 USB connectors for the SPF-87H. When only the supplementary power connector (DV 5V) is connected, the frame will not be recognized as a removable disk. Connect the USB connector also (). (p. 7)

Image 26
Contents Digital photo frame Contents Safety precautions Safety precautions Get to know your frame Get startedWhat’s in the box Set up your frame Connect the adapter and turn the power on Connect external memory devices Connect to a PCWhen the Settings menu is selected Access the Main menusWhen the Photo or Clock menu is selected To switch to the slideshow While browsing photosSelect a language for the screen display To disconnect the frame from a PC Transfer photos from a PCTo transfer photos from a PC To select a memory device Play a slideshowSelect a memory device for a slideshow To pause or resume playing the slideshowSelect a view mode for a slideshow To select a view modeSelect slideshow effects To select slideshow effectsUse slideshow menus To use slideshow menusBrowse and manage photos Browse photosCopy photos To copy photosDelete photos To delete a photo during a slideshowWhen you select a folder Use photo menusCustomize clock settings To customize clock settingsCustomize settings Options menusPreference menus Update/Reset menus Use as a PC mini-monitor System requirements for using the frame as a mini-monitor Appendix Before useFirmware update Troubleshooting Try the following if you have trouble using the frameTroubleshooting Specifications Correct disposal of the frameRegulatory Compliance Statements FCC Class B NoticeICES-003 Class B Notice Avis NMB-003, Classe B Regulatory Compliance StatementsVcci Class B Notice European Notice Europe OnlyItalian Homologation Notice Russia Only PCT Notice Mercury Statement USA onlyWiring the Mains Power Supply Plug UK Only Important NoticeContact information of Samsung Worldwide ChileContact information of Samsung Worldwide China Philippines Index