Sony ILCE-5000 You cannot find the wireless access point to be connected, WPS Push does not work

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You cannot place DPOF marks on RAW images.

Troubleshooting

Troubleshooting

Wi-Fi

You cannot find the wireless access point to be connected.

Wireless access points may not be displayed on the product due to signal conditions. Place the product closer to the wireless access point.

Wireless access points may not be displayed on the product depending on the access point settings. Refer to the instruction manual of the wireless access point.

Troubleshooting

Troubleshooting

Wi-Fi

[WPS Push] does not work.

[WPS Push] may not work depending on the access point settings. Check the SSID and password of the wireless access point, and perform [Access Point Set.].

Troubleshooting

Troubleshooting

Wi-Fi

[Send to Computer] is canceled halfway.

When the battery remaining level is low, [Send to Computer] may be canceled halfway. Charge the battery pack and try again.

Troubleshooting

Troubleshooting

Wi-Fi

You cannot send movies to a smartphone.

You cannot send AVCHD movies to a smartphone. Set [File Format] to [MP4] to record movies.

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Contents Confirming the operation method How to UseBefore Use Shooting Using shooting functionsSelecting still image size/image quality Selecting a screen display modeAdjusting the focus Selecting a drive mode Continuous shooting/Self-timer Adjusting the exposureTaking pictures of yourself by monitoring the screen Selecting the ISO sensitivitySelecting an effect mode Adjusting color tonesSetting the other functions of this product Recording moviesViewing still images ViewingDeleting images Playing back moviesUsing viewing functions Changing settingsSetup menu PrintingConnecting this product and a Smartphone Using Wi-Fi functionsControlling this product using a Smartphone Transferring images to a SmartphoneAdding applications to the product Viewing on computers Precautions/This productUsing this product abroad Cleaning this productOther information TrademarksIf you have problems TroubleshootingTroubleshooting If you have problemsViewing images Wi-FiComputers Memory cardsSituations this product has difficulty handling Identifying partsMessages When the lens is removed Page Page How to Use Before Use Names of parts List of icons on the screen List of shooting mode icons List of viewing mode iconsP* a S M 10020M / 17M / 10M / 8.4M / 5.0M / 4.2M 7500K A5 G5 100-0003±0.0 Lock-on AF ±0 ±0 ±0REC 2502014-1-1 1037AM Using the shoulder strapISO400 About the In-Camera Guide About the shooting adviceUsing Menu items Using the control wheelPage Shooting still images Focus indicatorShooting movies Available functions List of shooting modesIntelligent Auto Superior Auto Advantages of automatic shooting About Scene RecognitionScene Recognition Image processingProgram Shift Program AutoSweep Panorama Hint Menu item details Scene SelectionHand-held Twilight Night SceneNight Portrait Anti Motion BlurShutter Priority Manual Exposure Aperture PriorityBulb Movie Optical zoom range Zoom features available with this productZoom Zoom Setting About zoom scale Using flashWhen Aspect Ratio is When you do not use the flash Flash ModeAutoflash default setting Flash OffFlash Comp Switching the screen display ShootingSlow Sync Rear SyncPage Image Size still image Disp ButtonAspect Ratio still image Default settingQuality still image 169Panorama Size Fine default settingStandard Standard 3872×2160Panorama Direction Focus ModeFocus-lock Focus AreaDirect manual focus DMF Manual FocusMF Assist still image Focus Magnifier Sec default settingFocus Magnif. Time SecPeaking Color Peaking LevelLock-on AF On Lock-on AFYellow OffPre-AF still image On default settingAF Micro Adj Auto default settingAF Illuminator still image Measuring the exact distance to the subject AF OnExposure Comp Multi default setting Metering ModeAE lock SpotAEL w/ shutter still image Exposure Set. Guide ZebraCont. Shooting Drive ModeSpd Priority Self-timerCont Self-timerSelf-timer 10 Sec default setting Self-timer 2 SecCont. Bracket Single Bracket WB bracket White Balance Bracket Lo default settingDRO Bracket White Balance Bracket HiDRO Bracket Hi Self-portrait/ -timerDRO Bracket Lo default setting Range Opt. DRO ISO Auto default settingRange Optimizer Auto default setting Auto HDR Auto HDR Exposure Diff. Auto default settingRange Optimizer Lv1 ― D-Range Optimizer Lv5 Auto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EVWhite Balance Capturing a basic white color in Custom Setup mode Picture Effect Rich-tone Mono HDR PaintingMiniature WatercolorTo set Contrast, Saturation and Sharpness Creative StyleFile Format movie When File Format is set to Avchd Record Setting movieWhen File Format is set to MP4 Menu items detailsAudio Recording File Format MP4 1440×1080 12M default settingAuto Slow Shut. movie Wind Noise ReductAlways default setting Custom Key SettingsMovie Mode Only Movie ButtonFunction of the left button Function of the ? buttonFunction of the center button Photo Creativity Function of the right buttonFunction of the down button Smile/Face Detect Tips for capturing smiles more effectively Face Detection frameOn Regist. Faces Smile ShutterFace Registration New Registration Soft Skin Effect still imageRed Eye Reduction Face Registration Order ExchangingFace Registration Delete Auto Obj. Framing still image High ISO NR still image SteadyShotSRGB default setting Normal default settingColor Space still image Grid LineAuto Review 10 Sec/5 Sec/2 Sec default settingRule of 3rds Grid Square GridSetting Effect OFF Setting Effect on default settingLive View Display Release w/o LensAuto Img. Extract EnableDisable default setting Distortion Comp Shading CompChro. Aber. Comp Auto Playing back imagesPlayback zoom Image Index Images default setting/30 ImagesTo return to single-image playback Displaying a desired image quicklyDeleting multiple selected images Switching the screen display during playbackDeleting a displayed image Available operations during movie playback Playing back moviesMultiple Img All in this FolderSpecify Printing Playing back panoramic imagesView Mode To quit the slideshow in the middle of playback Display RotationSlide Show Protect Rotate4K Still Image PB Cancel All in this FolderCancel All with this date Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Sunny Weather Monitor BrightnessAudio signals Volume SettingsUpload SettingsEye-Fi Adjusting the volume during playbackCommunication status screen display Delete confirm Tile MenuPwr Save Start Time Delete firstPAL/NTSC Selector Demo Mode1080i Hdmi Resolution1080p Mass Storage USB ConnectionLanguage USB LUN SettingPC Remote SingleFormat Date/Time SetupArea Setting Reset Series default settingFile Number Select REC FolderNew Folder Standard Form default settingFolder Name Date FormDisplay Media Info Recover Image DBVersion Certification Logo Overseas model onlyCamera Settings Reset Setting ResetPlayMemories Mobile InitializeConnecting the product to an iPhone or iPad Connecting an Android smartphone to this productPage Smart Remote Embedded Calling up an application using One-touchNFCOne-touch connection with an NFC-enabled Android About NFC Smartphone NFC One-touch remoteSelect on Smartphone Send to SmartphoneSelect on This Device Page About NFC Send to ComputerView on TV WPS Push Airplane ModeSlideshow settings Access Point Set For example If you want to enter abd How to use the keyboardDisp MAC Address Other setting itemsEdit Device Name PlayMemories Camera Apps SSID/PW ResetReset Network Set Downloading applications Opening a service accountRecommended computer environment Launching the downloaded application Changing the order of applications Uninstalling applicationsHow to launch the applications faster PlayMemories Home Installing PlayMemories Home Wireless Auto Import Installing Image Data ConverterSoftware for Mac computers Image Data ConverterInstalling Remote Camera Control Accessing Image Data Converter GuideRemote Camera Control WindowsWindows Mac Accessing Remote Camera Control Help GuideConnecting the product to a computer Importing images to the computer Disconnecting the product from the computerHigh-definition image quality HD Disc typeHigh-definition image quality HD Avchd recording disc Standard definition image quality STDCreates a disc with high-definition image quality HD Selecting the disc creation methodCreating Blu-ray Discs Creating a disc with a device other than a computerBlu-ray recorder HDD recorder, etcPrecautions On the monitor and lens On the functions available with the productOn image data compatibility Charging method of the internal rechargeable battery On the internal rechargeable batteryCharging time Full charge Charging the battery packEffective use of the battery pack On battery life Remaining battery indicatorHow to store the battery pack Memory card Charging the battery packMemory card Memory Stick PRO Duo mediaPage Cleaning the lens and flash On cleaningCleaning the lens Cleaning the flashCleaning the camera body Cleaning the image sensorCleaning the product surface Cleaning the monitorNumber of still images Recordable time of movies Page On TV color systems Plug adaptorLA-EA1 Mount Adaptor Mount AdaptorAvailable focus area Wide LA-EA2 Mount AdaptorAvailable focus area LA-EA4 Mount Adaptor LA-EA3 Mount AdaptorLicense Avchd formatOn GNU GPL/LGPL applied software TrademarksTroubleshooting You cannot turn on the product You cannot insert the battery pack into the productPower turns off suddenly Remaining battery level indicator shows an incorrect level You cannot record images Battery pack is not chargedRecording takes a long time Image is out of focusDate and time are recorded incorrectly Flash does not workRecording date and time are not displayed on the screen Eyes of the subject come out red Aperture value and/or shutter speed flashesImage colors are not correct Corners of the picture are too dark Dots appear and remain on the screenYou cannot shoot images continuously LCD screen darkens after a short period of time passed Image is blurredFlash takes too long to recharge Images cannot be played backImage cannot be deleted Date and time are not displayedImage was deleted by mistake Dpof mark cannot be putSend to Computer is canceled halfway You cannot find the wireless access point to be connectedWPS Push does not work You cannot send movies to a smartphoneYou cannot use One-Touch connection NFC You cannot import images Computer does not recognize this productYou cannot print images Formatted the memory card by mistakeColor of the image is strange Images are printed with both edges cut offClock Set screen appears when you turn on Product becomes warm when you use it for a long timeYou cannot print images with the date Lens gets foggedAppears on the screen ProductProduct does not work properly Set Area/Date/Time Memory Card ErrorUnable to use memory card. Format? Unable to read memory card. Reinsert memory cardSystem Error Camera Error. Turn power off then on Image DataBase File errorUnable to print Internal temp. high. Allow it to coolSituations this product has difficulty handling