Polaroid T737 manual Troubleshooting Problems, Symptom Problem Solution

Page 51

10 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

Symptom

Problem

 

Solution

 

 

 

 

I receive an error message when I

“Polaroid

t737

Shut down all other applications and attempt to

am installing “Polaroid t737 Camera

Camera Driver” does

reinstall the driver.

Driver”.

not load.

 

 

 

Check to see if the USB in your BIOS is activated.

 

 

 

 

 

 

Please refer to Polaroid web site to activate the

 

 

 

USB in the BIOS.

 

 

 

I cannot upload images to my

Connection failure.

Check all cable connections are secured.

computer.

 

 

 

Camera Driver is not

You need to install the camera driver for

 

 

installed.

 

Windows 98SE systems.

 

 

 

I cannot run the “Polaroid t737

Conflict with another

If you have another camera installed on your

Camera Driver”.

camera driver

or

computer, remove it and it’s driver completely

 

capture device.

 

from your system to avoid conflicting with it.

 

 

 

My CD Installation wizard does

The auto installation

* For Win98se/Me user:

not work.

file is switched off

Go to the computer desktop. Right click on “My

 

or The CD-ROM is

Computer”. Click “Properties”. Select “Device

 

disconnected.

 

Manager”. Double click on “CD_ROM”, double

 

 

 

click on “CD-R (normally the manufacturer’s

 

 

 

name. Click on “Settings”. Ensure both “Auto

 

 

 

insert notification” and the “disconnect” are

 

 

 

ticked. If you change the settings the computer

 

 

 

will ask you to restart your PC. Click “Yes”.

 

 

 

* For WinXP user:

 

 

 

Go to the computer desktop. Double click on

 

 

 

“My Computer”. Right click “CD Driver” and

 

 

 

select “Properties”. Click “Autoplay”. Ensure

 

 

 

“Prompt me each time to choose an action“ is

 

 

 

ticked. Click “OK” to exit.

 

 

 

* For Win Vista user:

 

 

 

Go to “Control Panel / Hardware and Sound /

 

 

 

AutoPlay”, then set “Software and games” to

 

 

 

“Install or run grogram” or “Ask me every time”.

 

 

 

Click “Save” button to exit.

 

 

 

 

100

Polaroid t737 Digital Camera User Guide

 

www.polaroid.com

Symptom

 

Problem

 

Solution

 

 

 

Images are not shown

Video cable is not connected

Make sure the video cable is connected to the

on TV.

correctly.

 

 

 

TV “Video In” socket.

 

 

 

The video clip (AVI) file

DirectX version is lower than

Install DirectX 9.0 or above. Visit http://www.

cannot be played.

9.0

 

 

 

microsoft.com/directx for more details.

 

 

 

 

The camera is detected by

The removable disk

crashes

Disconnect the crashed network drive and reserve

the Windows and works

with the network drives.

this drive letter for the camera.

properly. But a driver letter

 

 

 

 

 

of the Removable disk is

 

 

 

 

 

not created.

 

 

 

 

 

 

 

 

I cannot activate my

Insufficient battery power or

Recharge the battery or install the battery.

Digital Camera by pressing

battery is missing.

 

 

the Power switch.

 

 

 

 

 

 

 

 

 

 

 

Camera does not turn on.

Battery

is

not

oriented

Orient the battery correctly.

 

correctly.

 

 

 

Or

 

 

Or

 

Recharge the battery.

 

Battery is dead.

 

 

 

 

 

Camera suddenly powers

Auto Power Off function is

Turn the camera on.

off.

activated.

 

 

 

Or

 

 

Or

 

Recharge the battery.

 

Battery is dead.

 

 

 

 

 

 

Image is not recorded

Camera is turned off.

 

Turn the camera on.

when the shutter button

 

Or

 

Or

is pressed.

Flash unit is charging.

Wait until flash unit charging finishes.

 

 

Or

 

Or

 

Memory is full.

 

 

Delete images you no longer need, or use another

 

 

 

 

 

memory card.

 

 

 

 

Camera powers off during

Battery is dead.

 

Recharge the battery.

self-timer countdown.

 

 

 

 

 

 

 

 

LCD screen image is out

Macro mode is being used for

Set the camera to Still Image mode.

of focus.

far subjects.

 

 

Or

 

 

Or

 

Set the camera to Macro mode for subjects this

 

Still image mode is being

close to the lens:

 

used for near subjects.

Wide Angle: 0.32 ft~ 2.6 ft (0.1 m ~ 0.8 m)

 

 

 

 

 

Telephoto: 0.3 ft ~ 2.6 ft (0.09 m ~ 0.8 m)

 

 

 

 

 

Recorded pictures are not

Removing

the

memory card

Do not remove the memory card before the save

saved in memory.

before the save operation is

operation is complete.

 

complete.

 

 

 

 

 

 

 

 

 

 

Polaroid t737 Digital Camera User Guide

101

www.polaroid.com

 

Image 51 Contents
User Guide Product Overview Appendix 104 Print Settings100 Getting Help 103Getting Started Camera Package ContentsLimit the following activities that reduces battery life Attaching the Wrist Strap Installing the BatteriesUsing Your Batteries Charging the BatteryTurning the Camera On and Off Checking the Battery LevelCamera Settings Checking Camera StatusCapture Modes Video Mode Playback ModeHow to Navigate Menus Setup MenuSetting Auto Power Off Setting the Date and TimeSetting the Beep Sound On / Off Setting the Display LanguageAdjusting Volume Control Setting the Date Stamp On / Off Adjusting the LCD BrightnessTurning Sequence Number On / Off Canceling the Startup Image Restting to Default SettingsSetting Function LED Power On and OffSelf-Timer Int. Memory Still Image Mode AutoChoosing the Media for Storage Turning the Information Display On/OffBefore you take pictures, please read this note first Taking Pictures in Normal ModePlayback Mode Taking PicturesTaking Pictures in Macro Mode Button Taking Pictures in Different Scene Shooting ModesSetting Flash Mode Taking Continuous Pictures Setting Self-timerSetting the Picture Resolution and Compression Compression settingResolution setting Compression Setting the SharpnessZoom Feature To Zoom In and OutTurn Digital Zoom On/Off Specifying the Quick Review Period Turning the Auto-Focus Assist Beam On and OffSelecting Focus Area Setting Exposure Compensation Setting White Balance Setting the ISOOption Description Setting Shutter Speed Setting Light MeteringSetting Video Resolution Recording Video ClipsRecording Video Clips Setting White Balance for Video Clips Setting Exposure Compensation for Video ClipsPlaying a Video Clip on LCD Screen Reviewing PicturesReviewing Pictures and Video Clip Files in Thumbnail Magnifying & Trimming the Displayed PictureProtect Copy From Card Copy to CardExit Editing PicturesRotating the Displayed Picture Image Cropping Color Enhancing the Image Red-eye Removal Deleting Pictures or Video ClipDeleting a Single Picture or Video Clip Viewing Pictures and Video Clips on a TV Deleting All Pictures and Video ClipsTo set the video output system About PictBridge Print SettingsConnecting to a TV Printing ProceduresPrinting Errors Canceling PrintingSelecting PictBridge Mode Selecting Print SettingsCamera / Printer Connection Setting the File Name On/Off Specifying the Number of CopiesSelecting Print Layout Printing Setting the Date Stamp On/OffAbout Dpof Selecting Paper SizeUsing the SD Secure Digital Card Using the SD CardMemory card precautions Inserting a SD card Removing the SD cardInstalling the Software onto a Computer Installing the SoftwareFormatting a SD card Software Included with Your Camera Polaroid t737 Camera Driver Plug & Play removable diskArcSoft VideoImpression 2 Movie Making Software How to Shoot Photos for Panoramas? How to stitch the photos into a panoramic photo? PC & Mac About ArcSoft Panorama Maker Polaroid t737 Digital Camera User Guide Before Transferring Files Connecting to Your ComputerTransferring Pictures and Video Clips to a Computer Computer System RequirementsMac Transferring Pictures and Video Clips to a ComputerSymptom Problem Solution Troubleshooting ProblemsPolaroid Online Services ArcSoft Software Help Getting HelpTV out Technical specifications AppendixRecordable Images Storage Capacity of SD CardRecordable Video Length Uninstalling Polaroid t737 Driver PC onlyISO Camera Default SettingsFCC Notice Tips, Your Safety & MaintenanceRegulatory Information Camera Cautions