Polaroid PDC 5355 manual Troubleshooting Problems

Page 67

9 Troubleshooting Problems

• Troubleshooting

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

Symptom

Problem

Solution

 

 

 

I receive an error message

“Polaroid PDC 5355 Camera

Shut down all other applications and attempt

when I am installing “Polaroid

Driver” does not load.

to reinstall the driver.

PDC 5355 Camera Driver”.

 

 

 

Check to see if the USB controller in your BIOS

 

 

 

 

if it is activated. Please refer to Polaroid website

 

 

for how to active USB controller in BIOS

I cannot upload images to

Connection failure.

Check all cable connections are secured.

my computer.

 

 

Camera Driver is not installed.

You need to install the camera driver for

 

 

 

Windows 98SE systems.

 

 

 

I cannot run the “Polaroid

Conflict with another camera

If you have another camera installed on your

PDC 5355 Camera Driver”.

driver or capture device.

computer, remove it and it’s driver completely

 

 

from your system to avoid conflicting with

 

 

your PDC 5355

 

 

 

My CD Installation wizard

The auto installation file is

Go to the computer desktop. Right click

does not work.

switched off or the CD-ROM is

on “My Computer”. Click “Properties”.

 

disconnected.

Select “Device Manager”. Double click on

 

 

“CD_ROM”, double click on “CD-R (normally

 

 

the manufacturer’s name. Click on “Settings”.

 

 

Ensure both “Auto insert notification” and the

 

 

“disconnect” are ticked. If you change the

 

 

settings the computer will ask you to restart

 

 

your PC. Click “Yes”.

 

 

 

I get a blurred image when

There may be a momentary

Hold your PDC 5355 camera steady until you

uploading my images to my

delay between pressing the

hear a beep which indicates the exposure is

computer.

shutter button and the actual

completed.

 

exposure.

 

 

 

 

My PDC 5355 camera

Your camera may be affected

Take out the batteries and disconnect the

hanged and all buttons do

by the electrostatic discharge.

camera from the computer for 10 seconds.

not work.

 

Insert the batteries again.

 

 

 

Polaroid PDC 5355 Digital Camera User Guide

67

www.polaroid.com

 

Page 66 Page 68
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Page 66 Page 68
Contents User Guide Product Overview Top View Bottom View Table of Contents Polaroid PDC 5355 Digital Camera User Guide Polaroid PDC 5355 Digital Camera User Guide Getting Started Attaching the Wrist Strap Camera Package ContentsInstalling the Batteries How to Navigate Menus Checking the Battery LevelStill Image Mode Camera SettingChecking Camera Status Playback Mode Video ModeCapture mode Camera ModeSetup Drive ModeSetup Menu Drive ModeSetting the date format Setting the Current Date and TimeSetting the date and time 5 MIN Auto Power Save SettingsOFF Setting Frequency Setting the Beep Sound On/OffBeep Stamp Setting Display LanguageSetting the Date Stamp On and Off LanguageDefault Setting Resetting to Default SettingsFormat Formatting the Internal MemoryTurning the Information Display and LCD Screen On/Off Outdoor Pictures Without the Flash Taking PicturesTaking a Picture Before you take pictures, please read this note firstAuto Focus LED Operation When you see this It means thisTaking Macro Pictures Taking a Picture with the LCD Screen off Setting Flash ModePolaroid PDC 5355 Digital Camera User Guide Setting Self-timer Zoom Feature Image Size Setting Setting the Image Size and QualityImage Size Quality Setting Press the or button to select Exposure Setting Exposure CompensationWhen shooting under these conditions Select this setting Setting the White Balance for PicturesChanging the ISO Speed Recording Video Clips Recording Video ClipsSetting Video Resolution Balance Setting the White Balance for Video ClipsReviewing Pictures on the LCD Screen Reviewing and Managing Pictures and Video ClipsReviewing Picture and Video Clip Files in Thumbnail Set Auto Play Direction Auto PlayStart Auto Play Set Auto Play IntervalProtect or Unprotect Pictures or Video Clips Playing the Video ClipPress the or button to select Erase Deleting Pictures and Video ClipsSetting Press the OK Button Printing Procedures Print SettingsAbout PictBridge Printing Errors Cancelling PrintingSelecting PictBridge Mode Camera/Printer Connection Press up or down button to select the print mode Selecting Print SettingsALL Images This ImageALL Index Borderless DefaultSpecifying the Number of Copies Selecting Print LayoutSetting the Date Stamp On/Off Setting the File Name On/OffSelecting Paper Size Dpof Digital Print Order Format Dpof Press the Print button on the printer to start printing Using the SD card Using the SD Secure Digital CardMemory Card Precautions Inserting the SD Card Removing the SD Card Formatting the SD Card Copy to Card Installing the Software Installing the Software Onto a ComputerMac PDC 5355 Camera Driver Plug & Play removable disk Software Included with Your CameraComputer System Requirements Transferring Pictures and Video Clips to a Computer Connecting to Your ComputerBefore You Transfer Files Transferring Pictures and Video Clips ArcSoft PhotoImpression 5 Hot Plug Function PC Only Polaroid PDC 5355 Digital Camera User Guide Troubleshooting Troubleshooting ProblemsMacro Mode being used for scenery Polaroid PDC 5355 Digital Camera User Guide For North America For South & Central America Getting HelpAppendix Technical SpecificationsPolaroid PDC 5355 Digital Camera User Guide 512MB Capacity of SD Card1GB For Windows 98SE Users Uninstalling Polaroid PDC 5355 Driver PC OnlyCamera Mode Description Default Camera Default SettingsLimit the following activities that reduces battery life Using Your BatteriesFCC Notice Tips, Your Safety & MaintenanceRegulatory Information Camera CautionsPolaroid PDC 5355 Digital Camera User Guide US 0206 Part No. OM3365US002
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