Polaroid PDC 4355 manual Troubleshooting Problems

Page 66

9 Troubleshooting Problems

• Troubleshooting

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

 

 

Symptom

 

 

Problem

 

Solution

 

 

 

 

 

 

I receive an error message

“Polaroid

PDC

4355

Camera

Shut down all other applications and attempt

when

I

am installing

Driver” does not load.

 

to reinstall the driver.

“Polaroid PDC 4355 Camera

 

 

 

 

Check to see if the USB controller in your

Driver”.

 

 

 

 

 

 

 

BIOS if it is activated. Please refer to Polaroid

 

 

 

 

 

 

 

 

 

website for how to active USB controller

 

 

 

 

 

 

 

 

 

in BIOS

 

 

 

 

I cannot upload images to my

Connection failure.

 

Check all cable connections are secured.

computer.

 

 

Camera Driver is not installed.

You need to install the camera driver for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows 98SE systems.

 

 

 

 

 

I cannot run the “Polaroid

Conflict

with another

camera

If you have another camera installed on your

PDC 4355 Camera Driver”.

driver or capture device.

 

computer, remove it and it’s driver completely

 

 

 

 

 

 

 

 

 

from your system to avoid conflicting with

 

 

 

 

 

 

 

 

 

your PDC 4355

 

 

 

 

 

 

My

CD

Installation

wizard

The auto installation file is

Go to the computer desktop. Right click

does not work.

 

switched off or the CD-ROM is

on “My Computer”. Click “Properties”.

 

 

 

 

 

disconnected.

 

 

Select “Device Manager”. Double click on

 

 

 

 

 

 

 

 

 

“CD_ROM”, double click on “CD-R (normally

 

 

 

 

 

 

 

 

 

the manufacturer’s name. Click on “Settings”.

 

 

 

 

 

 

 

 

 

Ensure both “Auto insert notification” and the

 

 

 

 

 

 

 

 

 

“disconnect” are ticked. If you change the

 

 

 

 

 

 

 

 

 

settings the computer will ask you to restart

 

 

 

 

 

 

 

 

 

your PC. Click “Yes”.

 

 

 

I get a blurred image when

There may be a momentary

Hold your PDC 4355 camera steady until you

uploading my images to my

delay between

pressing the

hear a beep which indicates the exposure is

computer.

 

 

Shutter button and the actual

completed.

 

 

 

 

 

exposure.

 

 

 

 

 

 

 

 

 

 

My

PDC

4355

camera

Your camera may be affected by

Take out the batteries and disconnect the

hanged and all buttons do

the electrostatic discharge.

camera from the computer for 10 seconds.

not work.

 

 

 

 

 

 

Insert the batteries again.

 

 

 

 

 

 

 

 

 

 

66

Polaroid PDC 4355 Digital Camera User Guide

 

www.polaroid-digital.com

Image 66
Contents PDC Product Overview Power button Shutter button Table of Contents Using the SD Card Getting Started Camera Package Contents Attaching the Hand StrapInstalling the Batteries Checking the Battery Level How to Navigate MenusCamera Setting Still Image ModeChecking Camera Status Video Mode Playback ModeCamera Mode Capture modeDrive Mode Setup MenuSetting the Current Date and Time Setting the date formatSetting the date and time Auto Power Save Settings 5 MINSetting the Beep Sound On/Off Setting Frequency Setting Display Language Setting the Date Stamp On and Off Resetting to Default Settings Formatting the Internal Memory Turning the Information Display and LCD Screen On/Off Polaroid PDC 4355 Digital Camera User Guide Before you take pictures, please read this note first Taking PicturesTaking a Picture Outdoor Pictures Without the FlashWhen you see this It means this Auto Focus LED OperationTaking Macro Pictures Setting Flash Mode Taking a Picture with the LCD Screen offPolaroid PDC 4355 Digital Camera User Guide Setting Self-timer Zoom Feature Setting the Image Size and Quality Image Size Setting Quality SettingQuality High Normal Low Resolution 2304 X Setting Exposure Compensation Setting the White Balance for Pictures When shooting under these conditions Select this settingChanging the ISO Speed Recording Video Clips Recording Video ClipsSetting Video Resolution Setting the White Balance for Video Clips Reviewing and Managing Pictures and Video Clips Reviewing Pictures on the LCD ScreenReviewing Picture and Video Clip Files in Thumbnail Auto Play Set Auto Play DirectionSet Auto Play Interval Start Auto PlayPlaying the Video Clip Protect or Unprotect One Picture or Video Clip Protect or Unprotect All Pictures and Video Clips You can cancel the deletion by choosing no Deleting One Picture or Video ClipDeleting All Pictures and Video Clips Using the SD Secure Digital Card Using the SD cardMemory Card Precautions Inserting the SD Card Removing the SD Card Formatting the SD Card Press Then press To Print Selected Picture Dpof Digital Print Order Format Installing the Software Onto a Computer Installing the SoftwareMac Software Included with Your Camera ArcSoft PhotoImpression 5.0 Picture Editing SoftwareComputer System Requirements Connecting to Your Computer Transferring Pictures and Video Clips to a ComputerBefore You Transfer Files Transferring Pictures and Video Clips Mac PhotoImpression 5.0 Hot Plug Function PC Only Polaroid PDC 4355 Digital Camera User Guide Troubleshooting Problems TroubleshootingAnother memory card Does not shine directly onto the lens Polaroid-digital Online Services Getting HelpArcSoft Software Help Technical Specifications AppendixLens Type 6 groups, 7 elements Polaroid PDC 4355 Digital Camera User Guide Capacity of SD Card 512MBVideo clips can be taken Uninstalling Polaroid PDC 4355 Driver PC Only Camera Default Settings Camera Mode Description DefaultUsing Your Batteries Limit the following activities that reduces battery lifeTips, Your Safety & Maintenance Camera CautionsRegulatory Information FCC NoticePolaroid PDC 4355 Digital Camera User Guide US 0505 Part No. OM3249US003