9 Troubleshooting Problems
• Troubleshooting
The troubleshooting guide is designed to help you. If problems
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For Windows® Users: |
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| Symptom |
| Problem | Solution |
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| I receive an error message | “Polaroid PDC 4350 Camera | Shut down all other applications and attempt |
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| when | I | am | installing | Driver” does not load. | to reinstall the driver. |
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| “Polaroid PDC 4350 Camera |
| Check to see if the USB controller in your |
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| Driver”. |
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| BIOS if it is activated. Please refer to Polaroid |
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| website for how to active USB | controller |
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| I cannot upload images to my | Connection failure. | Check all cable connections are secured. |
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| computer. |
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| Camera Driver is not installed. | You need to install the camera driver for |
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| Windows 98SE systems. |
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| I cannot run the | “Polaroid | Conflict with another camera | If you have another camera installed on your |
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| PDC 4350 Camera Driver”. | driver or capture device. | computer, remove it and it’s driver completely |
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| from your system to avoid conflicting with |
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| your PDC 4350 |
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| I see the following error | Polaroid PDC 4350 driver installs | Please remove the existing PDC 4350 driver |
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| message during driver |
| second time. | first and install again. |
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| installation. | “An | error |
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| occurred | during | the |
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| move | data | process: |
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| Component:\WIN98\ICO File |
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| Group: 98ICO File: C:” |
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| My CD | Installation wizard | The auto installation file is | Go to the computer desktop. | Right click |
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| does not work. |
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| switched off or The | on “My Computer”. Click “Properties”. |
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| disconnected. | Select “Device Manager”. Double click on |
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| “CD_ROM”, double click on |
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| the manufacturer’s name. Click on “Settings”. |
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| Ensure both “Auto insert notification” and the |
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| “disconnect” are ticked. If you change the |
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| settings the computer will ask you to restart |
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| your PC. Click “Yes”. |
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| Images do not show on TV. | Video cable is not connected | Make sure the video cable is connected to the |
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| correctly. | TV “Video In” socket. |
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| Images on the TV screen do | Wrong system selection | Change to NTSC for USA. |
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| not display in colour. |
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48 | Polaroid PDC 4350 Digital Camera User Guide |
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