8 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support
For Windows® UsersPC
Symptom | Problem | Solution |
I receive an error | Polaroid PDC 310 | Shut down all other applications |
message when I am | Camera does not load. | and attempt to |
installing the Polaroid |
| or download the updated driver |
PDC 310 Camera. |
| from |
|
| install the updated driver. |
|
| Check the USB controller in your |
|
| BIOS if they are activated. If these |
|
| does not work contact your national |
|
| Customer Support representative. |
Polaroid PDC 310 | The installer for the Polaroid | Install the software, restart your PC, |
Camera folder is not | PDC 310 Camera requires | and finally, connect the PDC 310 to |
found in the Programs | the PDC 310 be connected to | the PC via the USB port, then the |
menu after I have | the PC (via the USB) after the | software folder will appear in the |
installed the driver. | software has been installed & | Program menu. |
| the PC restarted. |
|
All the images I have | You have lost power to your PDC 310 by either: | |
taken do not appear on | Insufficient battery | Upload all images to your PC as soon |
the PDC 310. | power | as possible. (please refer to Battery |
|
| Guidance section in User’s Manual.) |
| Removing the battery | If you need to change batteries, and |
| retain the images in your PDC 310’s | |
| without being connected | |
| memory, ensure you are connected to | |
| to your PC (turned on) | a PC which is turned on via the USB |
| via the USB cable. | cable, which will then draw power |
|
| from the PC whilst you insert new |
|
| batteries. |
I cannot upload images | Connection failure | Check all cables connections are |
to the PC |
| secured. |
LCD display is flashing. | Battery power is too low | Upload saved images immediately, |
| to continue taking images. | then replace battery. |
|
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28 | Polaroid PDC 310 Digital Camera User Guide |
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