10 Troubleshooting Problems
• Troubleshooting
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
Symptom | Problem | Solution | |
I receive an error message | “Polaroid PDC 5055 Camera | Shut down all other applications and | |
when I am installing | Driver” does not load. | attempt to reinstall the driver. | |
“Polaroid PDC 5055 |
|
| |
| Check to see if the USB controller in your | ||
Camera Driver”. |
| ||
| BIOS if it is activated. Please refer to | ||
|
| ||
|
| Polaroid website for how to active USB | |
|
| controller in BIOS | |
|
|
| |
I cannot upload images to | Connection failure. | Check all cable connections are secured. | |
my computer. |
|
| |
Camera Driver is not | You need to install the camera driver for | ||
| |||
| installed. | Windows 98SE systems. | |
|
|
| |
I cannot run the “Polaroid | Conflict with another camera | If you have another camera installed on | |
PDC 5055 Camera | driver or capture device. | your computer, remove it and it’s driver | |
Driver”. |
| completely from your system to avoid | |
|
| conflicting with your PDC 5055. | |
|
|
| |
My CD Installation wizard | The auto installation file is | Go to the computer desktop. Right click | |
does not work. | switched off or the | on “My Computer”. Click “Properties”. | |
| is disconnected. | Select “Device Manager”. Double click | |
|
| on | |
|
| (normally the manufacturer’s name. Click | |
|
| on “Settings”. Ensure both “Auto insert | |
|
| notification” and the “disconnect” are | |
|
| ticked. If you change the settings the | |
|
| computer will ask you to restart your PC. | |
|
| Click “Yes”. | |
|
|
|
74 | Polaroid PDC 5055 Digital Camera User Guide |
|