10 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support
Symptom | Problem | Solution | |
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I receive an error message | “iON 230 Camera Driver” does | Shut down all other applications and | |
when I am installing “iON | not load. | attempt to reinstall the driver. | |
230 Camera Driver”. |
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| Check to see if the USB controller in your | ||
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| BIOS if it is activated. Please refer to | |
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| Polaroid website for how to active USB | |
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| controller in BIOS | |
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I cannot upload images to | Connection failure. | Check all cable connections are secured. | |
my computer. |
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Camera Driver is not installed. | You need to install the camera driver for | ||
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| Windows 98SE systems. | |
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I cannot run the “iON 230 | Conflict with another camera | If you have another camera installed on | |
Camera Driver”. | driver or capture device. | your computer, remove it and it’s driver | |
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| completely from your system to avoid | |
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| conflicting with your iON 230. | |
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My CD Installation wizard | The auto installation file is | Go to the computer desktop. Right click on | |
does not work. | switched off or the | “My Computer”. Click “Properties”. Select | |
| disconnected. | “Device Manager”. Double click on “CD _ | |
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| ROM”, double click on | |
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| manufacturer’s name. Click on “Settings”. | |
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| Ensure both “Auto insert notification” and | |
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| the “disconnect” are ticked. If you change | |
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| the settings the computer will ask you to | |
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| restart your PC. Click “Yes”. | |
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46 | Polaroid iON 230 Digital Camera User Guide |
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