10 Troubleshooting Problems
• Troubleshooting
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
For Windows® Users: |
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Symptom | Problem | Solution |
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I receive an error message when | “Polaroid Digital Camera Driver” does | Shut down all other applications and attempt to |
I am installing “Polaroid Digital | not load. | reinstall the driver. |
Camera Driver”. |
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| Check to see if the USB control in your BIOS is |
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| activated. To learn how to activate the USB in |
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| your computer, please visit the Polaroid website. |
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I cannot upload images to my | Connection failure. | Check that all cable connections |
computer. |
| are secured. |
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| Camera Driver is not installed. | You need to install the camera driver for |
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| Windows 98SE systems. |
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70 | Polaroid Digital Camera User Guide |
| www.polaroid.com |