Support Resources

Technical Support Hotline

Technical questions about 3Com HomeConnect video products can also be answered by technical support representatives. The hotline is a toll call.

847-262-5151

(Hours: 8:00 am - 6:00 pm CST)

Are You Still Having Problems?

·Review this guide.

·Call or visit your 3Com HomeConnect dealer. They may be able to assist you.

·If your dealer can’t help you, contact 3Com Customer Support.

When you call, specify your camera’s model number (found on the camera‘s box) and the software being used.

If You Need to Return the Camera to Us

Contact 3Com Customer Support. If the support representative determines that you need to return the camera, you will receive an SRO (Service Repair Order) number. You must have an SRO number before returning the camera to us. Ship the unit, postage paid, in a strong box made of corrugated cardboard with plenty of packing material. DO NOT send the camera back in the original box. Send ONLY the camera (NOT installation guides, CD-ROMs, etc.). Include your SRO number, name, and address on the shipping label as well as inside the package. Send the package via a courier capable of tracking the progress of the shipment. Ship to the following address:

3Com

SRO #________

attn: Dock 15 PCD

1800 W. Central Ave.

Mount Prospect, IL 60056

1.024.2063-00 specifications

The 3Com 1.024.2063-00 is a network switch renowned for its robust design and versatile functionality in various networking environments. It plays a crucial role in ensuring efficient data transfer within enterprise networks and is widely used in small to medium businesses as well as larger organizations for managing network traffic effectively.

One of the standout features of the 3Com 1.024.2063-00 is its capacity for supporting multiple VLANs (Virtual Local Area Networks). This capability allows network administrators to segment network traffic logically, improving both security and performance by isolating different types of traffic for better management. By reducing broadcast domains, VLANs enhance overall network efficiency and ensure that sensitive data is transmitted within secure boundaries.

The switch supports advanced Layer 2 switching capabilities, providing users with high-speed data transmission and minimal latency. With multiple Gigabit Ethernet ports, it ensures fast and reliable connectivity for a variety of devices including computers, servers, and printers, enabling seamless data transfers essential for day-to-day operations.

Another key characteristic of the 3Com 1.024.2063-00 is its implementation of Quality of Service (QoS) features. This functionality prioritizes different types of traffic, ensuring that high-priority data such as voice over IP (VoIP) or video conferencing receives the necessary bandwidth for optimal performance. By managing data traffic intelligently, QoS enhances user experience and mitigates lag during high usage periods.

In terms of security, the switch includes features such as port security, which allows administrators to control the access of devices to the network. This enhances the overall security posture of the organization by reducing the risk of unauthorized access or potential threats infiltrating the network.

The 3Com 1.024.2063-00 is designed for ease of management with a user-friendly interface. It can be managed via a web-based console, allowing for easy configuration and monitoring of network performance. Additionally, it supports SNMP (Simple Network Management Protocol), enabling integration with network monitoring tools for comprehensive oversight.

Overall, the 3Com 1.024.2063-00 is a reliable and efficient networking solution that incorporates essential features for traffic management, security, and performance optimization, making it an excellent choice for organizations looking to enhance their network infrastructure.