Logitech BCC950, 960-000866 manual Troubleshooting

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Logitech BCC950 ConferenceCam

Troubleshooting

ConferenceCam does not work

Check the AC power connection.

Check the USB cable connection. Use another USB port on your computer. Connect directly to your computer. Do not use a USB hub.

If you are using the eye-level stand, remove the stand from the webcam and speakerphone base, and then attach the webcam directly to the speakerphone base.

Sound or video issues

Adjust the volume with Volume Up and Volume Down. Also check the volume setting on the Windows® taskbar. Press Mute to unmute the sound. Plugging earphones into ConferenceCam mutes sound through the speaker on the speakerphone base.

Adjust the recording (voice) level using the Windows Control Panel. For

Windows® 7 and Windows® Vista, go to Start > Control Panel > Sound > Recording tab. For Windows XP, go to Start > Control Panel > Sounds and Audio devices > Voice tab.

Restart your video conferencing software.

Check your router function and internet connection. (For more information, refer to your router or networking documentation.) Test your Internet connection speed. To learn how, go to www.logitech.com/support/bcc950.

Specify the ConferenceCam as the default input/output device in your video conferencing software. (For more information, refer to your video conferencing software documentation.

Note: In many applications, the ConferenceCam’s webcam, speaker, and mic are listed separately. Each are identified by the ConferenceCam’s product name.)

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Contents Getting started with BCC950 ConferenceCam Logitech for BusinessPage Know your product Set up your product Volume Use Volume Up and Down to adjust the volume Use your productTroubleshooting What do you think? United States620-004226.002
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960-000866, BCC950 specifications

The Logitech BCC950, model number 960-000866, is a versatile and advanced conference camera that caters to the needs of both small and medium-sized meeting spaces. This device is designed to elevate the quality of video conferencing, making it an indispensable tool for businesses, educators, and remote teams. With its user-friendly interface and powerful performance, the BCC950 stands out in the crowded market of video conferencing solutions.

One of the standout features of the BCC950 is its full HD 1080p video resolution, providing crisp and clear visuals that enable participants to engage with each other more effectively. The 90-degree field of view ensures that everyone in the room is visible, making it ideal for team meetings where multiple participants need to be seen and included in the conversation. This wide-angle lens also allows for flexibility in room setups, accommodating various seating arrangements without sacrificing clarity.

The BCC950 is equipped with a premium quality ptz camera, which supports advanced pan, tilt, and zoom functionalities. Users can easily adjust the camera’s view remotely, allowing for focus on specific speakers or content. This feature is particularly valuable in dynamic environments where the person speaking may change frequently, as it helps maintain engagement and attention.

In terms of audio quality, the BCC950 is outfitted with a built-in full duplex speakerphone that delivers superior sound clarity. With a range of up to 12 feet and noise cancellation technology, participants can enjoy a more natural conversation experience, where interruptions are minimized, and voice clarity is prioritized. The omnidirectional microphones capture sound from all directions, ensuring that voices from all corners of the room are heard clearly.

Installation and setup of the BCC950 are hassle-free, as it connects via USB, making it compatible with most video conferencing applications like Zoom, Microsoft Teams, and Skype for Business. Plug-and-play functionality means there are no complicated configurations or additional software needed, allowing users to quickly start their video calls.

Portability is another characteristic that makes the BCC950 appealing to users on the go. Its compact design allows for easy transport and setup in different locations, making it a great choice for organizations with multiple meeting spaces or those places that require conferences in varying environments.

In summary, the Logitech BCC950 (960-000866) is a feature-rich conference camera that combines high-definition video, superior audio quality, and user-friendly design. Whether for corporate meetings, online education, or remote collaboration, the BCC950 enhances communication and ensures a professional experience for all participants.