Linksys WVC54G-UK manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-G Internet Video Camera

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G Internet Video Camera. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com/international.

Common Problems and Solutions

1.I can’t view the Camera’s video using Internet Explorer.

Make sure the OCX plug-in was correctly installed. If you’re not sure, re-install the plug-in by following these instructions:

•On the Welcome screen of the Camera’s Web-based Utility, click the View Video button.

•A screen mentioning a security warning about an OCX plug-in will appear. Click the Yes button to allow the plug-in to be installed.

•You should then be able to view the Camera’s streaming video.

If you still cannot view the video, make sure you have the rights to install the plug-in in your PC’s Internet

Explorer. If not, log into your computer as an administrator and install the plug-in.

Then you can check if the OCX plug-in has been installed. Follow these instructions:

•From Internet Explorer, go to Tools and Internet Options.

•On the General screen, click Settings under Temporary Internet files.

•Click View Objects. You should see a file named NetCamPlayerWeb Control installed.

2.The OCX plug-in is installed in Internet Explorer, but I cannot view any video.

Make sure you have Microsoft Internet Explorer 5.5 or higher installed. Then delete the OCX plug-in by following these instructions:

•From Internet Explorer, go to Tools and Internet Options.

•On the General screen, click Settings under Temporary Internet files.

•Click View Objects.

•You should see a file named NetCamPlayerWeb Control installed. Delete this file from the list.

•The next time you click View Video from the web browser, you will be prompted to re-install the OCX plug- in.

3.When powering on the Camera, I can’t immediately access the Camera from my computer. Make sure the Camera’s Ready LED is continuously lit. When it is flashing, the Camera is initializing.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents 802 GHz .11g Wireless- G How to Use this Guide Copyright and TrademarksTable of Contents Setting up the Linksys SoloLink Ddns Service Appendix a TroubleshootingAppendix B Wireless Security Common Problems and Solutions Frequently Asked QuestionsList of Figures Camera LCD Screen and Built-in MicrophoneSetup Complete Screen 11 Registration Summary Screen Web Utility Login Screen Introduction WelcomeWhat’s in this User Guide? Wireless-G Internet Video Camera Planning Your Wireless Network Ad-Hoc and Infrastructure ModesNetwork Layout Planning Your Wireless Network Network Layout Getting to Know the Wireless-G Internet Video Camera ReadyPower Connecting the Wireless-G Internet Video Camera for Setup Connection to a Wired Network for SetupConnection to a Wireless Ad-Hoc Network for Setup OverviewMoving the Camera to a Different Network Setting up and Mounting the Wireless-G Internet Video Camera Setup WizardCameras Found Screen Network Settings Screen Mode Settings Screen 10 Security Settings Screen 12 Confirmation Screen Placement Options Audio OptionStand Option Wall Mount OptionInstalling the Viewer & Recorder Utility Install Viewer & Recorder UtilitySelect Program Folder Screen Using the Viewer & Recorder Utility CamerasFind LANChange Settings InternetDelete 13 Delete Camera ScreenView 15 View Video ScreenResolution Quality Level Bit Rate File Size Resolution Quality Level Bit Rate File Size Scheduled Recordings in Progress FilesRecorded Files Snapshots PreferencesRecorded File Location Time limit for unscheduled recordingsSchedule AddModify Stop 24 Stop Scheduled Recording ScreenSetting up the Intamac Camera Monitoring Service Setup Wizard for the Intamac Camera Monitoring Service30 Day Free Trial Offer Screen Cameras Found Screen Intamac Monitoring Screen Account Details Screen 11 Registration Summary Screen 12 Registration Complete Screen Setting up the Linksys SoloLink Ddns Service Setup Wizard for the SoloLink Ddns ServiceSoloLink for Dynamic IP Address Screen Check Connections Screen SoloLink Ddns Screen 10 Welcome to the SoloLink Ddns Service Screen 12 Confirmation of New Settings Screen 14 Confirm Your Location ID Screen 16 Create Links Screen 18 Account Confirmation of Camera Screen 19 Successful Setup Screen SoloLink Registration of Additional Cameras 21 Web-based Utility Welcome24 Find Available Port Screen How to Access the Web-based Utility View VideoSetup Security Warning ScreenDevice Settings LAN SettingsWireless Settings BasicSecurity Settings Video Settings Resolution Quality Level Bit RateImage Estimated Bit Rates for Video Viewing or RecordingPassword AdjustmentsAdministrator OptionsUser Access UsersUser Database Intamac Monitoring IntamacSoloLink Ddns 13 SoloLink Ddns ScreenStatus SoloLink Registration of Additional Cameras18 Find Available Port Screen Status LogOptions AudioHelp Other22 Upgrade Firmware Screen Appendix a Troubleshooting Common Problems and SolutionsBuilt-in microphone is not picking up faraway sounds Wireless-G Internet Video Camera Frequently Asked Questions Can I view video using a Macintosh or Netscape Navigator?How many users can view the Camera’s video at the same time? What Ieee 802.11g features are supported? Appendix B Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Appendix B Wireless Security Figure C-1 Upgrade Firmware Screen Appendix C Upgrading FirmwareAppendix D Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix E Glossary Wireless-G Internet Video Camera Wireless-G Internet Video Camera Wireless-G Internet Video Camera Wireless-G Internet Video Camera Wireless-G Internet Video Camera Wireless-G Internet Video Camera Appendix F Specifications 65%Relative Illumination Record File Format Operating TempStorage Temp Operating HumidityAppendix G Warranty Information Appendix H Regulatory Information FCC StatementWireless-G Internet Video Camera Radio EN EMC EN 301 489-1, EN 301 Safety EN Applicable Power Levels in France Location Frequency Range MHz Power EirpWireless-G Internet Video Camera Open the Wireless Network Connection window Appendix I Contact Information Europe Mail AddressOutside of Europe Mail Address
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WVC54G-UK specifications

The Linksys WVC54G-UK is an advanced wireless network camera designed for flexibility and convenience in surveillance applications. It offers a range of features that cater to both home and business users seeking to maintain security through remote monitoring.

At the heart of the WVC54G-UK is its ability to deliver high-quality video streaming. The camera supports a resolution of up to 640x480 pixels, which is adequate for monitoring indoor spaces. Equipped with a 1/4 inch CMOS sensor, it provides decent image quality in varied lighting conditions. The infrared (IR) capability is a vital feature of this camera, enabling it to capture clear images even in low-light environments, making it a compelling choice for nighttime surveillance.

Another major strength of the WVC54G-UK is its wireless connectivity. It adheres to the IEEE 802.11g standards, offering data rates up to 54 Mbps. This facilitates easy installation without the need to run cables throughout your space. Users can set up the camera anywhere within the wireless range of their router, enhancing installation flexibility. Additionally, the camera supports WEP and WPA security protocols, ensuring that the video feed is secure from unauthorized access.

The integrated web server allows for remote access via a standard web browser, giving users the ability to monitor their premises from anywhere with an internet connection. This is particularly useful for business owners who need to keep an eye on operations or parents wishing to ensure the safety of their children at home. Notably, the camera supports multiple video formats, including MJPEG and MPEG, ensuring compatibility with various web streaming technologies.

For users who prefer a more hands-on approach, the WVC54G-UK includes built-in motion detection capabilities. Users can set motion-triggered alerts, allowing the camera to send notifications when unusual movement is detected. This feature not only enhances security but also conserves storage space by only recording significant activity.

The WVC54G-UK is designed for ease of use, with a straightforward setup process thanks to its user-friendly configuration interface. It also supports various operating systems, making it a versatile addition to any existing surveillance system. Overall, the Linksys WVC54G-UK stands out as a reliable choice for anyone looking to bolster their security with a wireless camera solution featuring robust functionality, flexibility, and quality performance.
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