Xirlink Veo Connect/Advanced Connect manual Windows 98/98SE

Problem: “Digital Video PC Camera is not connected to this computer”

Solution: The camera may not be plugged into the computer or may have a driver conflict. Make sure the camera is snugly plugged into the USB slot on your computer, then try the camera software again. If this doesn’t help, click on Start > Settings > Control Panel > System >Device Manager and check to see if you have a Universal Serial Bus Controller category. Under this cate- gory should have a USB Host Controller and a USB Root Hub. If you do not have this category, please contact your computer manufacturer for assistance on enabling your USB ports.

If you do have this category, check for another category in the Device Man- ager named Imaging Device. Under this category should be the Veo PC Cam- era.

If the Veo PC Camera has a yellow “!” or red “X” next to it, this means it may have a problem with the software driver. Double-click on the Veo PC Camera with the yellow “!” or red “X” to check the Device Status.

If the camera has a yellow exclamation mark in the Device Manager with the message: “NTKERN.VXD device loader could not load the device driver (Code 2)” please follow either section A (if using Windows 98/98SE) or sec- tion B (if using Windows Me):

A. Windows 98/98SE:

1)Remove the Veo PC Camera from the Device Manager. (Start > Settings >Control Panel > System > Device Manager > Imaging Device)

2)Unplug the Veo camera from the computer.

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