Vosonic VP5500 manual Troubleshooting, Problem USB Connection issues

Page 28

12.Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electrical shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem, consult your dealer or service center.

Problem

USB Connection issues

Solution

If using a USB port in the front of your computer, try a

 

USB port in the back. Front USB ports are often from

 

non-powered.

 

 

 

If you cannot see the files on the device after copied

 

files to VP5500 via USB from computer , You must

 

properly remove ( un-mount) your VP5500 from the

 

computer before disconnecting the USB cable to avoid

 

loss of data or freezing the computer and VP5500

 

 

 

If you can not find the VP5500 Hard Drive show up in

 

Windows for over one minute, the Files Allocation Table

 

(FAT) of Hard Drive may gets corrupted, you can use

 

Format Function on the VP5500 but note it will erase

 

ALL of the data on your VP5500.

 

 

Problem

MacintoshTM OS issues

 

 

Solutions

MacOS 10.0.x does not adequately support FAT

 

volumes. Upgrading to 10.1 or later is mandatory

 

 

 

The FAT volumes do not appear or disappear until after

 

the mouse is being moved.

Problem

Corrupt data , General Error , Can’t open Source File

 

 

Solutions

Due to file allocation table (FAT) has been corrupted,

 

the data in memory card transferred into VP550 may be

 

looks faulty, please backup the data and run ScanDisk ,

 

Dsik Defragmenter or reformat the memory card.

28

Image 28
Contents User’s Guide Battery Level Low Battery Red Charging Full Battery Green Dear CustomerFCC Certifications Important Warranty Information Package ChecklistSpecifications System OS Windows R XP and Windows R 2000 SP3 above without driverOverview of Panels & Keys Menu ESCUsing the VP5500 Starting upUSB Connection Downloading or Editing the files on PC Settings for your VP5500 Using a memory card to transfer photos to VP5500 Front of CardFull Backup Photo BackupDisplay the number No Action Navigating the Directory Structure File BrowserCopying , Pasting and Deleting Files and Folders Photo PlayView Mode List View Icon ViewMulti Select CopySlide Interval Setting DeleteBattery Recharge Rotate DisplayCare for the Hard Drive and unit Erroneous displayTo ensure enough free space is available Page Hard Drive Assembly Chart Page Place the cover Format Hard Disk without PC Troubleshooting Problem USB Connection issuesProblem MacintoshTM OS issues Solutions ProblemFormatting, and partitioning Frequently Asked QuestionsFreezes operation or Stops How to update the firmware for my Vosonic Register a Member AT Vosonic ClubService@vosonic.com.tw